Here at Rilax Insurance, we understand the importance of having the right insurance coverage to protect you and your loved ones from life's unexpected events. As a non-captive agency, our commitment is to you, our clients, and we work for your best interests. We represent high-standard companies, rated excellent for their financial strength and ability to pay claims in a prompt, professional, and friendly manner.
Our Story
Rilax Insurance agency was initiated in 2009 in Tempe, AZ, and has since grown to become one of the most trusted insurance companies in Arizona. We have served over 7,000 clients in the past 12 years, providing personal policies for motorcycles, boats, rentals, and trips to Mexico, as well as business policies for landscape, cleaning, construction, AC Repair, and restaurants. Our team of professional agents is dedicated to providing you with the best insurance options tailored to your specific needs.
Our Vision
At Rilax Insurance, our vision is to set the standard of excellence among insurance providers by being innovative, financially strong, and providing the right support and service to our customers, exceeding their expectations. We strive to make insurance accessible to everyone, providing low rates without compromising on quality.
Our Services
We offer a range of insurance services, including:
- Car insurance: We offer many car coverage options, from minimum coverage required by law to full comprehensive coverage.
- Home insurance: We compare up to ten quotes from home insurance providers in your area, discussing the best coverage options for you and gaining access to the biggest discounts possible.
- Travel insurance to Mexico: We have the appropriate insurance if you are traveling to Mexico, which includes car insurance in Mexico for visit or vacation.
- Other types of insurances: We have a variety of other personal insurances as well as business policies that might suit your current needs.
Our Commitment
At Rilax Insurance, we are committed to providing you with the best insurance options, exceptional customer service, and unparalleled support. Our experienced agents will work closely with you to understand your specific needs and provide personalized insurance solutions. We believe that insurance does matter, and we're here to help you find the right coverage for you and your loved ones.
Customer Service and Professionalism
The reviews highlight the exceptional customer service and professionalism of the staff at Rilax Insurance. Multiple reviewers praised the helpful and knowledgeable staff, mentioning that they went above and beyond to find cheaper rates and provide excellent customer service.
Positive Experience with Staff Members
Several reviewers specifically mentioned the excellent service they received from individual staff members, including Karen, Itzel, and Alfredo. These staff members were described as professional, helpful, and knowledgeable, making the insurance process easy and understandable.
Competitive Rates and Discounts
Reviewers also praised Rilax Insurance for providing competitive rates and discounts. One reviewer mentioned that the company takes the time to ask questions to find discounts that customers may be eligible for, which sets them apart from other insurance companies.
Convenient Location and Overall Experience
The convenient location of the office within a Frys grocery store plaza was also mentioned as a positive aspect. Overall, reviewers were extremely satisfied with their experience at Rilax Insurance, praising the company's honesty, affordability, and attentiveness to customer needs.
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