Proven services and solutions to make technology easier for you.
Our Story
At BusinessWare, we are passionate about providing exceptional IT services to businesses of all sizes. Our story began over three decades ago, when our founder, Wayne Facca, had a vision to create a company that would provide personalized IT solutions to meet the unique needs of each client. With over 45 years of experience in customer service, Wayne has a deep understanding of the importance of balancing technology and budget.
Our Team
At the heart of our company is our team of dedicated professionals. Wayne Facca, our founder, brings his vast knowledge of computer technology and over 45 years of customer service experience to the table. Debbie Facca, our sales and customer service expert, ensures that every client receives the personalized attention they deserve. Daniel Facca, our Systems Analyst, is a skilled troubleshooter with over 20 years of experience in resolving user problems and improving day-to-day operations.
Our Services
At BusinessWare, we offer a wide range of services designed to help businesses like yours thrive. Our Managed IT Services provide a proactive approach to maintaining your IT infrastructure, allowing you to focus on your core business. Our Backup & Disaster Recovery solutions ensure that your important data is safe and secure. Our Networking & Internet Services provide fast and reliable connections, while our Security Solutions offer robust protection against cyber threats. Our VoIP Phone Systems offer a cost-effective way to upgrade your communication systems. And with our Equipment and Supplies, you can rest assured that your technology is running smoothly.
Our Approach
At BusinessWare, we take a collaborative approach to understanding your business needs. We take the time to listen and understand your unique challenges and goals. We work closely with you to design and execute a customized IT solution that meets your specific needs. Our experienced team is dedicated to providing exceptional customer service, and we pride ourselves on our ability to communicate complex technical information in a clear and concise manner.
Our Commitment
At BusinessWare, we are committed to delivering exceptional IT services that drive business success. We believe that technology should be an enabler, not a hindrance. Our goal is to provide personalized support that helps you achieve your goals, while keeping your costs under control. We understand that every business is unique, and we are dedicated to providing the tailored IT solutions you need to thrive.
Excellent Customer Service and Professionalism
BusinessWare has received rave reviews from several customers, emphasizing their excellent customer service, professionalism, and quality work. Many reviewers have praised the helpful and knowledgeable staff, particularly on the phone, who have gone above and beyond to assist with computer issues. The company's prompt and efficient service has also been commended, with customers noting that issues are often resolved quickly and effectively.
Positive Reviews
The following customers have experienced exceptional service from BusinessWare:
- Schyler Zutavern praised an "awesome lady on the phone" who helped with computer issues despite not having purchased anything.
- Claudia Baum highlighted top-notch service and expertise from BusinessWare's staff.
- Barbara Durel, who has used BusinessWare for years, highly recommends the company for its positive responsiveness, quality, professionalism, and value.
- Laurie Alexander commended BusinessWare for its professionalism and quick response to computer issues.
- Patrick Wallner, a long-time customer, has used BusinessWare for over 30 years and highlights their excellent IT services, professionalism, and fair pricing.
- Mira Reginato, a college student, has been impressed with BusinessWare's exceptional customer service and respect, recommending the company to others.
- Joel Miller had a positive experience finding the product he needed quickly and received kind service.
Negative Review
However, one reviewer was extremely dissatisfied with their experience. Ryan Warmington gave BusinessWare a 1-star review, stating that they broke his laptop's replacement keyboard andamaged the screen during repairs. He felt that the company blamed him for the damage and engaged in poor business practices, ultimately reporting them to the Better Business Bureau.
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