Business Details
41 Years
experience
Emergency
services
Your Trusted IT Department in Redding, CA
BusinessWare has been delivering comprehensive IT solutions since 1985, founded by Wayne Facca who brings over 45 years of technical expertise. We prioritize proactive technology management to prevent downtime, offering tailored services that include network monitoring, cybersecurity, VoIP systems, and managed IT infrastructure. Our approach combines hands-on service with remote capabilities to ensure business continuity, leveraging 35+ years of combined experience across our team. With a focus on local businesses in Redding, CA, we provide strategic technology planning and implementation, maintaining long-term client relationships built on trust and reliability.Our team of certified professionals works collaboratively with clients to optimize technology investments, enhance operational efficiency, and implement cost-effective solutions. Through continuous monitoring and regular system updates, we proactively address potential issues before they impact business operations. Backed by industry certifications and client testimonials, our services are designed to meet evolving technological challenges while maintaining a personalized client experience. We remain committed to staying at the forefront of technology advancements through ongoing training and equipment upgrades.
Services
Managed IT Services
Security Solutions
VoIP Phone Systems
Backup & Recovery
Network Management
Firewall Protection
Helpdesk Support
Server Management
Computer Equipment
24/7 Monitoring
Details
- Year established: 1985
Highlights and features
- Family-owned since 1985 with 35+ years of combined IT experience
- Implement proactive monitoring to prevent downtime before it occurs
- Offer 24/7 remote support and emergency response capabilities
- Provide strategic technology planning with budget-conscious solutions
- Maintain local presence with hands-on technical implementation services
What people say
Quick in responding
Great customer service
Highly knowledgeable
Dependable computer specialists
Highly recommended
Services
Managed IT Services
Proactive network monitoring and system maintenance to prevent downtime. Our 24/7 monitoring software identifies potential issues before they become critical. We provide scheduled updates, security patches, and performance optimization to ensure smooth operations. With both remote and on-site capabilities, our certified technicians maintain your IT infrastructure and implement strategic technology upgrades tailored to business needs.
Security Solutions
Comprehensive protection against digital threats through layered security measures. We implement enterprise-grade antivirus, firewalls, and intrusion prevention systems. Our security event response handles breaches while maintaining data integrity. Regular vulnerability assessments and customized security configurations protect against ransomware and unauthorized access, ensuring complete network security for businesses of all sizes.
VoIP Phone Systems
Modern cloud-based communication solutions with flexible call features. Our VoIP systems offer unlimited calling, mobile integration, and advanced call routing without long-term contracts. We handle complete installation, configuration, and maintenance including failover solutions for uninterrupted connectivity. Systems include voicemail-to-email, auto-attendant, and mobile app access for business continuity.
Backup & Recovery
Disaster recovery solutions with multi-tiered backups and rapid restoration capabilities. We implement redundant storage systems to protect against data loss from hardware failure or cyberattacks. Our BDR plans include regular testing and versioned backups for point-in-time recovery. Systems automatically detect issues and initiate recovery protocols to minimize business interruption.
Network Management
Complete network design, implementation, and optimization services. We evaluate existing infrastructure for performance improvements and upgrade outdated equipment. Services include firewall configuration, WiFi optimization, and internet failover solutions. Regular maintenance ensures optimal speed and reliability while supporting business growth through scalable network architecture.
People
Wayne Facca
Founder & Technical Director
Started BusinessWare in 1985 with 45+ years of technical experience. Focuses on strategic technology planning and vendor coordination. Maintains industry certifications and provides remote support.
Debbie Facca
Customer Service Director
Manages client relations since 1987. Handles sales, invoicing, and inventory while maintaining personal client relationships. Provides customer support coordination and service scheduling.
Daniel Facca
Systems Analyst
Certified systems analyst with 20+ years of troubleshooting expertise. Specializes in network security and VoIP implementations. Provides on-site technical support and remote system diagnostics for client networks.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, VoIP phone systems, data backup, and network management tailored to small business needs.
How do you handle emergency IT issues?
Our 24/7 monitoring system proactively identifies problems, and we offer emergency response services to minimize business interruptions.
Can you help migrate us to VoIP phone systems?
Yes, we implement cloud-based VoIP solutions with complete setup, configuration, and ongoing maintenance without long-term contracts.
Do you provide on-site technical support?
Yes, we offer both remote and on-site support services with local technicians available for urgent needs.
How do you ensure data security?
We implement enterprise-grade antivirus, firewalls, and intrusion prevention systems with regular security updates and vulnerability assessments.
Do you offer network monitoring services?
Yes, our 24/7 network monitoring identifies potential issues before they affect business operations and triggers automated remediation.
