Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner for Business Growth
Dev Source Technology Solutions has been delivering exceptional IT services since 2001, prioritizing integrity, innovation, and client collaboration. Our team of certified professionals brings decades of combined experience in managed IT, cybersecurity, and technology consulting, serving businesses across Kentucky and Tennessee. We adhere to core values that emphasize ethical decision-making, proactive problem-solving, and maintaining the highest standards of professionalism.Our approach combines cutting-edge expertise with personalized service, ensuring clients receive tailored solutions that align with their unique business goals. By fostering a culture of teamwork and continuous learning, we empower organizations to navigate technological challenges confidently while maintaining a focus on growth and operational efficiency.
Services
Managed IT
Co-Managed IT
Cybersecurity
VoIP Phone Systems
Network Management
Help Desk Support
Backup & Disaster Recovery
Endpoint Protection
Employee Security Training
IT Consulting
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of IT expertise since 2001
- Our 24/7 support ensures immediate technical assistance
- Certified professionals implement enterprise-grade cybersecurity
- Transparent pricing with predictable monthly costs
- Proven track record with 207+ 5-star reviews
What people say
Very professional
Responds promptly
IT expertise
Quick and helpful
Best in business
Services
Managed IT
Our Managed IT services provide comprehensive 24/7 technology support with predictable pricing. We handle network monitoring, help desk ticketing, and cybersecurity maintenance while offering transparent guidance through regular technology business reviews. This solution ensures businesses maintain optimal system performance without unexpected costs or resource constraints.
Cybersecurity
Enterprise-grade cybersecurity solutions protect against ransomware, phishing, and data breaches. Our layered approach includes endpoint protection, dark web monitoring, and employee training programs. We implement multi-factor authentication and develop customized disaster recovery plans to ensure business continuity in case of security incidents.
Co-Managed IT
Co-Managed IT services augment internal teams with specialized expertise for complex projects and ongoing support. We provide scalable resources for infrastructure upgrades, security planning, and technology implementation while offering flexible coverage during staff absences or peak demand periods.
VoIP Phone Systems
Modern VoIP solutions reduce communication costs while enhancing productivity through advanced features. Our systems integrate with CRM platforms, offer mobile flexibility, and include failover capabilities for business continuity. We provide scalable cloud-based phone systems with HD voice quality and centralized management tools.
Web Design
Custom web design services create mobile-responsive, SEO-optimized websites that reflect brand identity. Our process includes strategic planning, responsive design implementation, and integration with business applications. We focus on creating digital storefronts that improve customer engagement and support online growth objectives.
People
Mike Hopkins
CEO
Founder with 20+ years leading IT solutions development. Prioritizes community engagement and technology education partnerships. Oversees strategic growth while maintaining core values of integrity and client focus.
Trent Ballard
Vice President
15+ years in technology sales and client relations. Specializes in matching business needs with scalable IT solutions. Focuses on helping organizations leverage technology for sustainable growth and operational improvements.
Clay Perkins
Marketing Director
Creative strategist with 15 years in digital marketing and web design. Develops integrated marketing solutions while managing client web projects. Combines technical expertise with creative problem-solving for effective online presence strategies.
Teresa King
Office Administrator
Manages daily operations and client communications. Ensures smooth coordination between technical teams and clients. Brings organizational expertise while maintaining the company's commitment to excellence in client service.
Hugh
Junior Systems Engineer
Technical support specialist with demonstrated IT expertise. Provides hands-on problem resolution while maintaining courteous service standards. Contributes to both remote and on-site technology implementations for business clients.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, and VoIP phone systems tailored to small businesses. Our scalable offerings include 24/7 network monitoring, help desk support, and customized technology planning.
How do you handle cybersecurity threats?
Our multi-layered approach includes endpoint protection, dark web monitoring, employee training, and incident response planning. We implement enterprise-grade security tools and conduct regular system audits to prevent breaches.
Do you support businesses with remote teams?
Yes, our solutions accommodate remote work environments with secure network access, cloud-based communication tools, and endpoint security management for distributed teams across Kentucky and Tennessee.
What response time can I expect for IT issues?
Our average help desk response time is 5 minutes with resolution under one hour. Emergency support is available 24/7 for critical business operations.
How do you ensure service quality?
We maintain quality through regular technology reviews, client feedback sessions, and continuous staff training. Our 207+ 5-star reviews reflect our commitment to exceeding client expectations.
