Austin Glass & Mirror, Inc. is a full-service commercial glazing contractor that has been serving the Central Texas region since 1984. With over 200 years of combined experience in the industry, our team of professionals is committed to delivering high-quality products and excellent customer service.
Our Services
At Austin Glass & Mirror, Inc., we specialize in the fabrication and installation of commercial glass and glazing systems for new construction projects, glass replacements, remodels, and renovations. Our comprehensive services include:
Design Assist
Our team of experts provides guidance and valuable insight during the early stages of your project to ensure that you get the best products for your specific application. We identify potential problems early on to mitigate various obstacles, including air and water infiltration, as well as structural issues that may arise.
Drafting & Design
Our in-house drafting and design team creates high-quality 3D models that are beneficial during the early stages of design, as well as during the submittal, fabrication, and installation process. We work closely with independent engineering firms to ensure that our products meet or exceed the structural criteria for your project.
Estimating
Our experienced estimating team provides budget pricing early in the design phase to ensure that your project stays within budget. We identify "Value Engineering" items that may save you time and money. Our estimators work diligently to include everything you would expect a glazing contractor to include, thus avoiding missed items and providing you a complete glazing package.
Fabrication
We have invested in several CNC machines that allow us to fabricate with more accuracy and efficiency. We custom fabricate a variety of materials, including storefront and curtain wall, which reduces lead time items and helps keep the project on schedule.
Installation
Our field installation crew is knowledgeable and experienced, with tablet computers that allow them to communicate with project managers and superintendents more efficiently. Our employees are trained and certified to use special job-site equipment, and our safety program requires employees to participate.
Galleries
Our project galleries showcase our work in various sectors, including:
Retail Gallery
Education Gallery
Healthcare Gallery
Glass Replacements Gallery
ACM Panel Gallery
Overview
This review summary covers two customer experiences with the Austin Glass and Mirror company. The review consists of two separate ratings, one giving a 1-star review, and the other a 5-star review.
Poor Experience
The first review, given by Guillermo Garcia, is a 1-star review. According to the customer, they called the company to request a quote and a time to install a glass window. However, the customer was told by the representative that they would be called back in 5 minutes. After hours, the customer received a call from the company. Additionally, the customer installed the glass themselves at another store. Guillermo Garcia expresses disappointment with the lack of attention and poor customer service.
Positive Experience
The second review, given by Josh Wilmoth, is a 5-star review. Josh has worked with the Austin Glass and Mirror company for over 15 years and praises the professionalism, quality, and customer-centric approach of the team. He states that they truly care about pleasing the customer and recommends the company to others.
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