Guarantee customer satisfaction when it comes to our company's work.
At Metzel Auto Upholstery, we take pride in being one of the oldest and most reputable auto upholstery shops in the San Francisco Bay Area. For nearly 80 years, we have been dedicated to providing exceptional service and craftsmanship to our customers. Founded in 1936 by Hal Metzel, our business has been family-owned and operated for three generations. Wally Muwaswes, a third-generation auto upholsterer, acquired Metzel Auto Upholstery in 1979 and has continued the legacy of quality and excellence.
Our Services
We specialize in a wide range of auto upholstery services, including:
- Convertible Top Specialists: Our expert technicians can restore and replace convertible tops, ensuring a like-new appearance and functionality.
- Complete Auto Interiors: From vinyl and leather to fabric and custom designs, we can reupholster or repair any auto interior to meet your unique needs.
- Vinyl Tops and Custom Leather: We can create custom vinyl tops and leather interiors that meet your style and budget.
- Repair and Re-coloring: Our skilled technicians can repair and re-color damaged or worn-out auto interiors, restoring their original appearance.
- Repair of Seat Frames and Dental Chairs and Furniture: We can repair and rebuild damaged seat frames, as well as re-upholster office furniture and dental chairs.
- On-the-Job Guarantees: We offer one-day service guarantees on most jobs, ensuring a prompt and efficient turnaround.
- Customized Interior Work: Our team can create customized interior designs for your vehicle, exceeding your expectations.
What Sets Us Apart
As a family-owned business, we understand the importance of quality, reliability, and personalized service. Our commitment to excellence has earned us a reputation as one of the top auto upholstery shops in the San Francisco Bay Area. We work closely with insurance companies and major auto dealerships, including MBZ, BMW, Honda, and Royal Motors.
Testimonials
Our customers rave about our exceptional service and workmanship. Here are what a few satisfied customers have to say:
"Metzel's Upholstery is great at what they do! Very easy to work with, and they deliver on time and within budget." - Karen S., San Francisco, CA
"Wally was enjoyable to work with from the very first phone call to picking up the car. He reserved confirmation the top could be repaired until after he had a chance to take it off and work with it in his shop." - Doug P., Cary, NC
"Just got my 1994 BMW soft top replaced here. Amazing work and ready when promised. What a treat!" - Jill T., Oakland, CA
Contact Us
For any information or questions, please do not hesitate to contact us. We invite you to visit us today or call for a free estimate. We look forward to serving you.
Metzel Auto Upholstery
2535 Clement Street
San Francisco, CA 94121
Phone: 415-431-5571
Fax: 415-431-1149
Hours of Operation:
8:00 am to 4:00 pm, Monday to Friday
Closed Saturdays and Sundays
Excellence in Upholstery Services
The reviews of Wally Metzel's upholstery services are overwhelmingly positive, with a common theme of exceptional customer service and high-quality workmanship. The reviewers praise the attention to detail, professionalism, and expertise of Wally and his staff.
Installation and Repair Services
Wally's team has successfully installed and repaired various car parts, including tonneau covers, armrests, seats, and headliners. Reviewers appreciate the thorough explanations of the process, prompt completion of work, and willingness to go the extra mile to ensure customer satisfaction.
Customer Perception and Loyalty
Returning customers are a testament to Wally's commitment to excellence. Many reviewers indicate that they will definitely return to the shop for future upholstery needs. This loyalty is attributed to the trust and confidence built with Wally and his team.
A Few Areas for Improvement
However, one reviewer, Cognac, experienced a less-than-satisfactory experience. Despite the team's knowledge, the reviewer was not pleased with the installation of insulation in their car. This reviewer felt that the job was not done thoroughly and correctly, which led to a lower rating.
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