At Kia of Lincoln, we're dedicated to providing top-notch service, a vast selection of new and pre-owned vehicles, and a commitment to excellence in every aspect of our business. Our state-of-the-art dealership is conveniently located at 1145 North 48th Street in Lincoln, Nebraska, and we're proud to serve the greater Lincoln area with a wide range of automotive services.
Our Mission
Our mission is to provide an unparalleled car-buying experience, backed by a team of friendly, knowledgeable, and experienced professionals. We strive to build long-lasting relationships with our customers, and we're committed to helping you find the perfect vehicle to meet your needs and fit your budget. Whether you're looking for a new Kia model, a pre-owned vehicle, or exceptional service and maintenance, we're here to help.
Our Services
At Kia of Lincoln, we offer a vast selection of new Kia models, including the popular Sorento, K5, and Forte, as well as a comprehensive range of pre-owned vehicles from various manufacturers. Our experienced sales team is happy to guide you through our inventory, answer any questions you may have, and help you find the perfect vehicle for your lifestyle and budget.
In addition to our impressive inventory, we also offer a state-of-the-art service center, fully equipped with the latest tools and technology to ensure your vehicle receives the highest level of care. Our skilled technicians are trained to work on all makes and models, and we offer a range of maintenance and repair services, including routine maintenance, oil changes, and tire rotations.
Our Commitment to Excellence
At Kia of Lincoln, we're dedicated to providing an exceptional customer experience, and we're committed to building long-lasting relationships with our customers. We believe in transparency, honesty, and integrity in every aspect of our business, and we strive to exceed your expectations at every turn. Whether you're buying a new vehicle, servicing your current one, or simply seeking advice from our expert team, we're here to help.
Overall Positive Experience
The majority of reviewers had a positive experience at Kia of Lincoln, praising the dealership's friendly and knowledgeable staff, efficient service, and smooth car-buying process. Many reviewers commended specific staff members, such as Rudy, Ashley, Jason, and Luke, for their excellent customer service and attention to detail.
Praise for Staff
Reviewers consistently praised the staff's professionalism, kindness, and willingness to go above and beyond to ensure customer satisfaction. The sales team, including Jason and Luke, were recognized for their knowledge of the vehicles and their ability to listen to customers' needs.
Efficient Service
Reviewers appreciated the efficient service at Kia of Lincoln, with many noting that the car-buying process was quick and hassle-free. The service department was also commended for their promptness and professionalism.
Negative Experiences
However, a few reviewers had negative experiences at Kia of Lincoln. Some difficulties with recalls, credit checks for test drives, and poor customer service from specific staff members were cited as issues. One reviewer had a particularly awful experience, feeling pressured and manipulated during the sales process.
Areas for Improvement
While the majority of reviewers had a positive experience, there were some areas identified for improvement. Some reviewers felt that the dealership could improve their customer service, particularly in regard to recalls and credit checks.
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