Business Details
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Trusted Auto Repair Services in Provo, Utah
Honest-1 Auto Care Provo was founded on the principles of honesty, integrity, and exceptional customer service. Our team of ASE-certified technicians brings decades of combined experience to every repair, ensuring vehicles receive precise diagnostics and high-quality parts. We prioritize transparency, offering digital inspection reports and clear explanations of all recommended services. Our family-owned business fosters a welcoming environment with amenities like a kids' play area and complimentary shuttle service, reflecting our commitment to community trust.Through eco-friendly practices and a 3-year/36,000-mile warranty, we demonstrate our dedication to both customer satisfaction and environmental responsibility. Our leadership team, including owners Bob & Kris Silvester and Service Manager Trevor Silvester, personally oversees operations to maintain our standards of excellence.
Services
Air Conditioning Repair
Brake Service
Engine Diagnostics
Oil Changes
Transmission Repair
Preventive Maintenance
Check Engine Light
Tune Ups
State Inspections
100-Point Inspection
Highlights and features
- We offer ASE-certified technicians with specialized training in all vehicle makes.
- Our 3-year/36,000-mile nationwide warranty covers major repairs.
- Complimentary local shuttle service and loaner vehicles available.
- Eco-friendly practices including refrigerant recovery and waste oil disposal.
- Family-friendly facilities with free WiFi and children's play area.
Associations and certifications
- ASE Certified
- ESA Compliant
What people say
Excellent service
Skilled technicians
Honest assessment
Quick diagnosis
Eco-friendly practices
Services
Air Conditioning Systems
Our certified technicians diagnose and repair automotive air conditioning systems using EPA-compliant refrigerant recovery equipment. Services include refrigerant recharging, component replacement, and retrofitting older R-12 systems to eco-friendly R134a. We provide annual performance checks to ensure optimal cooling efficiency during Utah's summer months.
Brake Repair
We offer comprehensive brake system diagnostics, pad/shoe replacement, rotor resurfacing, and hydraulic system repairs. Our technicians use specialized tools to measure brake thickness and identify wear patterns. Emergency brake adjustments and ABS system diagnostics are also available to maintain safety compliance.
Engine Repair
From minor tune-ups to complete engine overhauls, our ASE-certified specialists handle all internal combustion engine repairs. Services include compression testing, timing chain replacement, and fuel system diagnostics using advanced scan tools. We maintain strict quality control for both domestic and imported vehicle engines.
Oil Change Service
We provide conventional, synthetic blend, and full synthetic oil change services with proper viscosity selection based on vehicle specifications. Our process includes filter replacement, chassis lubrication, and multi-point inspection. Eco-friendly oil recycling is included with every service to protect local water systems.
100-Point Inspection
Our signature inspection covers critical safety components including brakes, suspension, electrical systems, and fluid levels. Technicians document findings in digital reports with photographic evidence. The inspection includes wear item assessments and maintenance recommendations tailored to each vehicle's age and mileage.
People
Bob Silvester
Owner
With over 30 years in automotive repair, Bob transitioned from high school mechanic to business owner. He oversees daily operations and ensures service quality meets company standards.
Kris Silvester
Owner
Co-owner Kris manages administrative operations and customer relations. She focuses on maintaining the company's family-friendly environment and community engagement initiatives.
Trevor Silvester
Service Manager
ASE Master Technician Trevor leads the technical team. He completed Mercedes-Benz factory training and specializes in European/Asian vehicle diagnostics while managing shop inventory and staff performance.
Questions
What services does Honest-1 Auto Care Provo offer?
We provide complete automotive services including brake repair, engine diagnostics, oil changes, air conditioning repair, transmission services, and 100-point inspections for all vehicle makes.
Do you offer emergency roadside assistance?
Yes, we provide complimentary roadside assistance reimbursable up to $75 for towing and emergency repairs when needed.
Are your technicians certified?
All our mechanics are ASE-certified with specialized training in both domestic and imported vehicle systems.
What warranty do you provide?
We offer a 3-year/36,000-mile nationwide warranty covering major repairs and replacement parts.
Do you have shuttle service?
Yes, we provide free local shuttle service within Provo for customers during vehicle repairs.
Are your pricing practices transparent?
We guarantee no hidden fees and provide digital inspection reports showing exact work performed and parts used.
