At Santa Rosa Transmission and Car Care, we pride ourselves on being a family-owned and operated business with a long history of providing top-notch automotive repair and service to the community. Our story begins with Sam's grandfather, William Burrage, who started rebuilding transmissions in the 1950s. Over the years, our family has expanded to include multiple generations of skilled technicians and mechanics, all dedicated to delivering exceptional service and expertise to our customers.
Our Commitment to Excellence
At Santa Rosa Transmission and Car Care, we are committed to providing a wide range of services that cater to all your automotive needs. From routine maintenance and repairs to complex transmissions and engine work, our team of skilled technicians and mechanics are equipped to tackle any job. We strive for excellence in every aspect of our business, from customer service to the quality of our work.
Services We Offer
Our comprehensive list of services includes:
- Transmission Service: We rebuild transmissions on-site and can install quality rebuilds as an option.
- Brake Service and Repair: Our state-of-the-art equipment and expert technicians ensure your brakes are functioning at their best.
- Inspections and Other Services: Regular maintenance can prevent costly repairs down the line. Our experts will help you stay on top of your vehicle's needs.
- Alignment Services: Proper alignment is crucial for safety and performance. Our team will ensure your vehicle is aligned to precise standards.
Meet Our Team
Our team consists of experienced and knowledgeable technicians and mechanics, backed by decades of combined experience. We believe in a culture of continuous learning and improvement, ensuring our team stays up-to-date with the latest technologies and techniques.
History and Legacy
Our family's story began with William Burrage, who started rebuilding transmissions in the 1950s. His legacy was carried forward by his sons, Bill and Ed, who started their own transmission shop, B&E Transmission, in 1964. Today, our team continues to build on this rich history, committed to providing the same level of excellence and dedication that our family has provided for generations.
Accessibility
At Santa Rosa Transmission and Car Care, we are committed to ensuring our website and services are accessible to all users. We strive to provide an inclusive experience, adhering to relevant accessibility standards to ensure everyone can access our website and services.
Call Us Today!
For any automotive repair or maintenance needs, give us a call at (707) 766-0750. We look forward to serving you.
Overall Experience
The majority of customers have had a positive experience at Santa Rosa Transmission, with many praising the transparent service, knowledgeable staff, and comfortable facilities. A few customers have had issues with pricing and communication, but most have been satisfied with the work done on their vehicles.
Proactive Service
The service center takes a proactive approach to diagnosing issues, using diagnostic tools to quickly identify problems and provide solutions. In one instance, a customer's car was diagnosed with a failing perge solenoid, which was causing fumes to enter the cabin.
Friendly and Knowledgeable Staff
The staff at Santa Rosa Transmission are friendly, patient, and knowledgeable about vehicles. Many customers have praised the staff, with a few exceptions.
Comfortable Facilities
The facilities are clean, comfortable, and well-stocked with drinks, magazines, and books. Customers have appreciated the convenience of having amenities like snacks and a lounge area.
Reservations
Some customers have experienced delays or issues with getting their cars serviced, often due to high demand or unexpected workloads.
Communication Issues
A few customers have reported issues with pricing, communication, and transparency. One customer felt misled about the cost of repair services, while another customer felt pressured to agree to additional work.
Free Services
A few customers have received free services or perks, such as a free t-shirt or carabiner.
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