Protecting What Matters Most
Revamped Security is a leading provider of home security solutions, offering a comprehensive range of products and services designed to give you peace of mind and protect what matters most. As an ADT Authorized Dealer, we are dedicated to providing top-notch security systems, home automation, and smart home solutions that cater to the unique needs of our customers.
Our Story
At Revamped Security, we understand the importance of feeling safe and secure in your home. That's why we're committed to providing innovative solutions that not only protect your property but also provide a sense of comfort and convenience. With years of experience in the industry, we've built a reputation for delivering exceptional customer service, expert installation, and reliable monitoring.
Our Services
Our range of services includes home security systems, ADT monitoring, glass break detectors, motion detectors, door and window sensors, cameras, doorbell cameras, indoor cameras, outdoor cameras, home automation, garage controls, lighting automation services, smart door locks, and smart thermostats. We also offer fire and life safety equipment, including carbon monoxide detectors, fire detectors, and flood detectors.
What Sets Us Apart
What sets us apart is our dedication to our customers. We take pride in taking care of our customers and helping protect what families value most in life - each other. We understand that every home is unique, and that's why we offer personalized solutions tailored to meet your specific needs. Our team of experts is committed to providing exceptional customer service, ensuring that you feel confident and secure in your home.
Our Mission
Our mission is to provide the highest level of security and automation solutions that exceed our customers' expectations. We strive to build long-term relationships with our customers, providing them with the peace of mind that comes with knowing their home and loved ones are protected.
Excellent Customer Service
Many customers praised the exceptional customer service provided by ADT sales representatives and technicians. They were knowledgeable, friendly, professional, and went above and beyond to ensure customers' needs were met. Some customers mentioned specific names, such as Ricardo Olague, Yoni, and Jeremy, who provided exceptional service.
Smooth Installation Process
Several customers mentioned that the installation process was smooth and hassle-free. Technicians were knowledgeable and explained the equipment and its usage clearly. Some customers appreciated the patience and courtesy shown by the technicians during the installation process.
Satisfied with Equipment and Service
Many customers expressed satisfaction with the equipment and service provided by ADT. They felt secure and protected with the new security system, and some even mentioned that they would recommend the service to friends and family.
Negative Experiences
A few customers had negative experiences with ADT. Some issues mentioned included misinformation, technical problems, and poor customer service. One customer had a bad experience with an agent who took advantage of their kindness, and another customer had issues with a long wait for technicians to arrive.
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