Drive with confidence, drive with Durrell Tire & Auto
At Durrell Tire & Auto, we're dedicated to providing exceptional auto repair and maintenance services to families across Birmingham, Trussville, Fultondale, and surrounding areas. Our team of ASE-certified technicians is committed to delivering the best workmanship and customer experience possible. As a NAPA AutoCare Center, we're proud to offer nationwide warranty coverage on qualifying repairs.
Our Story
Durrell Tire & Auto is a family-owned and operated business that has been serving the local community for many years. Our founders built this business on the principles of integrity, honesty, and a commitment to excellence. We're proud to be a trusted name in auto repair and maintenance, and we're dedicated to continuing our legacy of exceptional service.
Our Services
At Durrell Tire & Auto, we offer a comprehensive range of automotive services to keep your vehicle running smoothly. Our services include:
- A/C repair
- Battery replacement
- Belt and hose replacement
- Brake repairs
- Cooling system services
- Engine diagnostics and repairs
- Steering and suspension work
- Wheel alignments
- Oil changes
- Tire sales and installation
- And much more!
Why Choose Us
There are many reasons to choose Durrell Tire & Auto for your auto repair and maintenance needs. Here are just a few:
- Nationwide warranty coverage on qualifying repairs
- ASE-certified technicians with years of experience
- High-quality parts and materials used in all repairs
- Comfortable waiting area with Wi-Fi and large screen TV
- Local shuttle service available for your convenience
- Night key drop for your convenience
Mission Statement
At Durrell Tire & Auto, our mission is to provide exceptional auto repair and maintenance services that exceed our customers' expectations. We're committed to building long-term relationships with our customers and providing the best possible value for their investment.
Overview of Durrell Tire and Auto Reviews
Positive Experiences
- Many reviewers praised the excellent customer service, friendly and knowledgeable staff, and reasonable prices at Durrell Tire and Auto.
- Several reviewers appreciated the honesty and transparency of the staff, who took the time to explain the necessary repairs and provided accurate estimates.
- The cleanliness and comfort of the waiting area were also mentioned as positives.
Negative Experiences
- A few reviewers expressed dissatisfaction with their experiences, citing overcharging, poor work quality, and unprofessional behavior from the staff.
- One reviewer was unhappy with the wait time and felt that the staff did not prioritize their repairs.
- Another reviewer was dissatisfied with the quality of the repairs and felt that the staff did not take responsibility for their mistakes.
Common Themes
- Many reviewers praised the honesty and transparency of the staff, which suggests that the shop prioritizes building trust with its customers.
- Several reviewers mentioned the reasonable prices and good value for the services provided.
- The waiting area and restroom facilities were also mentioned as being clean and comfortable.
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