Experience the Art of Fine Jewelry
At Pueblo Jewelers, we pride ourselves on being one of the premier jewelry stores in Phoenix, Arizona. With two convenient locations at Arizona Mills Mall and Desert Sky Mall, we offer a wide range of exquisite diamond jewelry, custom-designed pieces, and exclusive watches. Our commitment to providing exceptional customer service, competitive pricing, and a vast selection of fine jewelry has earned us a loyal customer base.
Our Story
Our journey began in 1998 as a small jewelry shop in Phoenix, Arizona. With a humble start, we started with only four jewelry showcases offering unique fine jewelry and diamonds. However, it didn't take us long to realize that we had fulfilled a significant need in the market. Our customers appreciated our honesty, quality products, and reasonable prices, which helped us build a reputation as a trusted jewelry store.
Our Services
At Pueblo Jewelers, we take pride in offering a wide range of services to cater to our customers' needs. From custom-designed jewelry to jewelry repair and maintenance, we strive to provide exceptional service to ensure customer satisfaction. Our services include:
- Custom-designed jewelry: Our in-house expert jewelers can create unique pieces tailored to your specifications.
- Jewelry repair and maintenance: We offer repair services for all types of jewelry, including ring resizing, cleaning, and polishing.
- Watch battery replacement: We can replace watch batteries for most brands and models.
- Jewelry cleaning and maintenance: We provide cleaning and maintenance services to keep your jewelry looking its best.
Our Mission
At Pueblo Jewelers, our mission is to provide exceptional customer service, offer high-quality diamond jewelry at competitive prices, and create a welcoming environment for our customers. We strive to build long-lasting relationships with our customers, and our commitment to excellence has earned us a reputation as one of the best jewelry stores in Phoenix, Arizona.
Exceptional Customer Service
The majority of customers have had an exceptional experience at Pueblo Jewelers, citing excellent customer service from knowledgeable and helpful staff. Many reviewers praised the professionalism and friendliness of employees, including Steven, Aaron, and Esmeralda. These staff members went above and beyond to ensure customer satisfaction.
Quality and Workmanship
The majority of customers were extremely satisfied with the quality of jewelry purchased and repaired at Pueblo Jewelers. Many reviewers praised the attention to detail, skill, and craftsmanship displayed by staff, including custom work and repairs. However, there were a few exceptions.
Poor Experiences
Unfortunately, a few customers had subpar experiences at Pueblo Jewelers. One reviewer reported a poor repair job, citing bent prongs and uneven metalwork. Another reviewer had a poor experience with customer service, stating that staff were rude and unhelpful. Two other reviewers mentioned being ripped off by the store.
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