Exceeding Expectations, One Bloom at a Time.
At Austin Flower Company, we're passionate about providing the freshest flowers and exceptional customer service to our customers. Whether you're a wholesaler or a retail customer, we've got you covered! Our story begins in the summer of 1996, when our three founders, innovators in the floral industry, came together with a dream to bring the freshest flowers direct to the Austin flower buying public.
Our Mission
Our mission is to provide our customers with the highest quality flowers and exceptional customer service, ensuring that every interaction with us is a positive and memorable experience. We strive to exceed our customers' expectations, whether you're a wholesalers or a retail customer. Our commitment to quality, freshness, and customer satisfaction is unwavering, and we're dedicated to building long-term relationships with our customers.
Our Services
We offer a wide range of services to meet the needs of our customers. From our European-style flower market to our online store, we provide a convenient and accessible way to purchase fresh cut flowers, blooming plants, and fresh greens. We cater to wholesalers, retailers, and individual customers, offering customizable arrangements, bouquets, and other floral products. Our knowledgeable staff is always happy to assist with any questions or requests, ensuring that every customer leaves our store satisfied.
Our Expertise
With over 60 years of combined experience in the floral industry, our founders and staff are experts in their field. We're dedicated to staying up-to-date with the latest trends and techniques, ensuring that our customers receive the best possible service and products. Our experienced staff is knowledgeable about flowers, plants, and greens, and can offer expert advice on caring for your purchases, as well as recommendations for special occasions and events.
Our Commitment
At Austin Flower Company, we're committed to providing the highest quality products and exceptional customer service. We're dedicated to building long-term relationships with our customers, and strive to exceed their expectations with every interaction. Whether you're a wholesaler, retailer, or individual customer, we're here to help you find the perfect flowers, plants, and greens for any occasion.
Overall Experience
The reviews are a mix of positive and negative experiences. The positive reviews praise the shop's wide selection of fresh flowers, helpful staff, and great value for the price. On the other hand, the negative reviews criticize the shop's high prices, poor flower quality, and lack of transparency in their pricing policies.
Prices and Value
Some reviewers felt that the prices were too high, with one reviewer mentioning that they would rather go to a big-box retailer. However, others felt that the prices were reasonable for the quality and selection of flowers.
Quality of Flowers
There were mixed reviews about the quality of the flowers. Some reviewers were happy with the freshness and quality of the flowers, while others reported that their flowers wilted quickly or were not fresh.
Staff and Customer Service
The staff received mixed reviews as well. Some reviewers found the staff to be helpful and knowledgeable, while others felt that they were not transparent about their pricing policies.
Policies and Communication
Some reviewers were unhappy with the shop's policies, such as a $13 fee for reserving roses, which they felt was not clearly communicated.
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