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Moss Alley Motors has been serving the Seattle area since 1983, offering high-quality, affordable auto repair and maintenance services to local drivers. We're proud to be a trusted and reliable alternative to the dealer experience, and we're committed to providing personalized service and transparent communication throughout every repair process.
Our Expertise
Our skilled technicians are certified and experienced in working on all makes and models of cars, specializing in Acura, Honda, Subaru, Toyota, and Volvo. We offer a comprehensive range of services covering every aspect of vehicle maintenance and repair, including:
Car Care Services
- Oil & Filter Changes
- Chassis Lube
- Transmission Service Pack
- Wheel Bearing Service
- Differential Service
- Power Steering Service
- Brake Fluid Service
- Wiper Blades & Windshield Washers
- Battery Service
General Services
- Engine Performance & Electrical Driveability Diagnosis
- Fuel Injection Service & Maintenance Tune Ups
- Computer Repairs & Emissions Repair
Undercar Services
- Cooling System Diagnosis & Repair
- Brake Services & Inspections
- Pad & Rotor Replacement
- Hose & Belt Replacement
- Muffler & Catalytic Converter Repair
Additional Services
- Collision Repair Services
- Diagnostic Services & Repair for Heating, Ventilation & Air Conditioning (HVAC) Systems
- Heavy-Duty Services for Fleet & Commercial Vehicles
Quality & Transparency
At Moss Alley Motors, we take pride in meticulous attention to detail and using only high-quality parts and fluids for all repairs. We believe in open communication and provide clear written estimates before any work is started.
Our Commitment
Our dedicated team prioritizes the well-being of both our customers and our employees. We've implemented stringent safety protocols and maintain a clean and comfortable shop environment. We also value accessibility and are committed to continuous improvement of our digital platform to ensure a seamless user experience for all.
Excellence in Customer Service
Moss Alley Motors has received an impressive array of positive reviews, with nearly every reviewer praising the establishment for its exceptional customer service. The staff at Moss Alley are described as friendly, knowledgeable, and welcoming, with many reviewers mentioning their reliability and honesty. The team is praised for being excellent communicators, taking the time to explain tasks and next steps, and prioritizing customers' best interests.
Consistency and Quality
Moss Alley Motors' commitment to quality is evident throughout the reviews. Reviewers have been going to the establishment for years, with one reviewer stating they've been loyal customers since childhood. The maintenance and repairs performed by the staff are consistently praised for being high-quality, and many reviewers have returned to the shop multiple times.
One Disgruntled Customer
It's worth noting that not every reviewer had a positive experience at Moss Alley Motors. One reviewer, Eric Johnson, left a scathing review claiming the establishment attempted to scam him by overcharging for repairs. He alleged that he was told he needed expensive repairs, which were later found to be unnecessary by another mechanic.
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