Where customer satisfaction is our top priority!
At Flowerama, we have a rich history that dates back to 1952 when our founders, Maurice and Herbert Frink, founded Frink's Green House, Inc. Their vision was to provide high-quality flowers and exceptional customer service to the community. Over the years, we have expanded our operations, introducing new concepts and innovative ideas to stay ahead of the curve. Today, we are one of the largest floral franchise organizations in the world, with over 60 freestanding centers across the country.
Our Beginnings
Our journey began when Maurice and Herbert Frink founded Frink's Green House, Inc. in 1952. They started with a small 50,000 square foot greenhouse operation in Cedar Falls, Iowa. In 1965, they expanded to a second facility in Waterloo, Iowa, providing wholesale flowers to over 250 retail outlets in Iowa and several other Midwest states.
The Flowerama Concept
In the 1967, we introduced the Flowerama Mobile Merchandiser, a portable trailer that opened up to a 24 feet by 32 feet sales and display area. This innovative concept allowed us to sell flowers and plants to customers in high-traffic areas, such as parking lots of supermarkets and shopping centers.
Expansion and Growth
As our success grew, we expanded our operations to open company-owned stores in Iowa and Minnesota in regional shopping malls. In 1972, we developed a franchise program to expand our retail floral shops further. Today, we have over 60 freestanding Flowerama centers across the country, offering our unique products and services to our customers.
Our Commitment to Quality
At Flowerama, we are committed to providing our customers with the highest quality flowers, plants, and gifts. We source our products from the best growers and suppliers to ensure that our products are fresh, healthy, and of the highest quality. We understand that our customers come to us to celebrate special occasions or simply to brighten up their day, and we strive to make that happen with our exceptional products and services.
Flower Care
When it comes to flower care, we understand that proper care is essential to keep your flowers looking their best. We provide tips and advice on how to keep your flowers fresh for a longer period. From mixing flower food with water to replacing cloudy water, our guide provides you with expert tips to ensure your flowers remain fresh and beautiful.
Franchise Opportunities
If you are interested in becoming a part of the Flowerama family, we offer comprehensive training and support for our franchise owners. Our franchise program is designed to provide our owners with the tools and expertise they need to succeed. Whether you are an experienced entrepreneur or looking to start your own business, we invite you to join our team and become a part of the Flowerama family.
Communication and Customer Service
Many customers have reportedly received poor communication and customer service from Flowerama. One customer, Luisa Jur, claimed that the owner was unresponsive and avoided phone calls after initially offering a refund. Another customer, Viola Alire, reported being embarrassed when the florist failed to honor a special request, resulting in the inclusion of banned flowers in a bouquet. These incidents suggest that Flowerama's communication and customer service may be lacking.
Flower Quality and Customization
On the other hand, some customers have reported high-quality flowers and effective customization. Alicia Goure praised the beautiful floral arrangement and same-day delivery she received, while Deborah Lee appreciated the quick response to a last-minute request for a floral arrangement. Other customers, such as Shonna McCreery and C. Goins, raved about the freshness and longevity of the roses they received. These positive reviews suggest that Flowerama may be capable of producing high-quality arrangements that meet customers' needs.
Positive and Negative Experiences
While some customers have had overwhelmingly positive experiences with Flowerama, others have reported frustrating and disappointing interactions. The positive reviews highlight the shop's quality products, same-day delivery, and friendly staff. However, the negative reviews emphasize the importance of effective communication and attention to detail to ensure customer satisfaction.
Be the first to review Flowerama.
Write a Review
