Delivering Excellence, One Repair at a Time
At 5 Star Auto Care, we are a family-owned and operated auto repair shop dedicated to providing top-notch services to our customers in Cincinnati, OH. With over 25 years of experience, we have built a reputation for delivering the highest quality of parts and services, bar none! Our team of highly trained and ASE-certified technicians is committed to exceeding your expectations and ensuring your complete satisfaction.
Our Commitment
We take pride in being up-to-date, clean, and efficient, ensuring that your car, truck, or SUV is serviced and back on the road as quickly as possible. Our state-of-the-art facility is equipped with the latest technology and diagnostic tools to accurately diagnose and repair any issue with your vehicle. We understand the importance of a reliable and safe vehicle, and we strive to provide the highest level of service, every time.
Our Services
We offer a comprehensive range of services, including lube, oil, and filter changes, transmission repair, wheel alignment, steering and suspension system repair, brake repair, and more. Our technicians are trained to diagnose and repair complex problems, and we guarantee our work with a 36-month/36,000-mile nationwide warranty. We also offer convenient services such as free local shuttle, military discounts, night drop-off, and free loaner cars.
Our Promise
At 5 Star Auto Care, we promise to provide you with an exceptional auto repair experience. We promise to be honest and transparent, to communicate clearly and respectfully, and to always put your needs first. We promise to stand behind our work, to guarantee our repairs, and to strive for excellence in every aspect of our business. We promise to be your trusted partner in maintaining the health and longevity of your vehicle.
Trustworthy and Reliable Mechanics
The reviewers consistently praised the mechanics at 5 Star Auto Care for their trustworthiness, expertise, and excellent customer service. They were described as being "on point each and every time" and providing "peace of mind" when it came to car repairs.
Efficient and Cost-Effective Service
The reviewers appreciated the efficient and cost-effective service provided by 5 Star Auto Care. They were able to fix problems promptly and at a reasonable cost, with some reviewers mentioning that they were able to get their vehicles back on the same day.
Honest and Transparent
The reviewers praised the honesty and transparency of the mechanics at 5 Star Auto Care. They were commended for being upfront about the cost of repairs and providing options for the customer.
Minor Critique
One reviewer had a minor critique about the cost of repairs being too high for an older vehicle, suggesting that the mechanics should advise customers when the cost of repairs approaches the value of the vehicle.
Overall Satisfaction
Overall, the reviewers were extremely satisfied with the service they received from 5 Star Auto Care, praising the mechanics for their expertise, honesty, and excellent customer service.
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