Building Trust with Our Customers, One Door at a Time
At Performance Building Products, Inc., we have been providing top-notch garage door installation, repair, and maintenance services to homeowners in Portland, Oregon, Vancouver, Washington, and surrounding areas for over 25 years. Our commitment to quality, integrity, and customer satisfaction has earned us a reputation as one of the most trusted names in the industry.
Our Mission
Our mission is to provide our customers with the highest quality products and exceptional services that exceed their expectations. We strive to build long-term relationships with our clients by providing them with personalized attention, prompt response times, and unparalleled workmanship. Our goal is to ensure that every customer is completely satisfied with our services and feels valued and respected.
Our Services
Performance Building Products offers a comprehensive range of services, including garage door installation, repair, and maintenance. We specialize in installing, servicing, and repairing all types of garage doors, including aluminum, fiberglass, steel, vinyl, and wood doors. Our team of experts is also trained to install and repair garage door openers from top manufacturers like LiftMaster and Genie.
In addition to our garage door services, we also offer fireplace installation and maintenance services. Our team is knowledgeable about various types of fireplaces, including gas fireplaces, and can provide expert installation, maintenance, and repair services to ensure that your fireplace is functioning safely and efficiently.
Our Values
At Performance Building Products, we value honesty, integrity, and customer satisfaction above all else. We believe in treating our customers with respect and dignity, and we strive to build long-term relationships with them. Our team is committed to providing exceptional services that meet the highest standards of quality and excellence.
Why Choose Us
There are many reasons why homeowners in Portland, Oregon, Vancouver, Washington, and surrounding areas choose Performance Building Products for their garage door and fireplace needs. Here are just a few:
- We have over 25 years of experience in the industry
- Our team is comprised of skilled technicians with over 150 years of combined experience
- We use only the highest quality products from top manufacturers
- We offer comprehensive services, including installation, repair, and maintenance
- We prioritize customer satisfaction and strive to build long-term relationships with our clients
Testimonials
Don't just take our word for it! Here's what some of our satisfied customers have to say about our services:
- "Very knowledgeable, respected my garage while installing a new door. Worked as a team, kind and respected one another. We're on time and cleaned up when job completed. Five out of five stars. Happy with my door and their workmanship." - Mari V.
- "They were fast, friendly, and professional! They answered all of my questions and did it all in under 2 hours including going back to get parts to be installed. Good experience!" - Aaron C.
- "Very pleased with everyone and the work! Will not hesitate to let my family, friends and everyone else where we got our new garage doors. Thank you GREAT JOB!" - Rebecca H.
Overall Experience
The majority of customers have had a positive experience with Performance Building Products, with many praising the company's professionalism, timely service, and knowledgeable staff.
Positive Experiences
- Many customers praised the company's technicians, such as Joey, Andrew, and JT, for their excellent customer service and expertise.
- Several customers appreciated the company's willingness to go the extra mile, such as helping with warranty issues and providing maintenance tips.
- The company's communication and responsiveness were also praised by many customers.
Negative Experiences
- A few customers experienced poor customer service, including unkept promises and unprofessional behavior from some staff members.
- Some customers were unhappy with the company's warranty process and response to issues with their garage doors.
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