At North Shore Garage Doors, we take pride in being the leading provider of garage door repair and replacement services in the North Shore area of Chicago. With a team of experienced and professional technicians, we guarantee same-day service at no additional charge. Our commitment to quality and customer satisfaction has earned us the Angie's List 2017 Super Service Award.
Our Services
We understand that a malfunctioning garage door can be a hazard to you and your loved ones. That's why we offer a wide range of services to get your garage door back in working order. From repairs to replacements, we've got you covered. Our services include:
- Garage door repair: Our team of certified technicians can diagnose and fix any issue with your garage door, including bent rollers, broken cables, and malfunctioning door openers.
- Garage door replacement: If your garage door is beyond repair, we offer a selection of new doors from top manufacturers to suit your style and budget.
- Garage door maintenance: Regular maintenance is key to extending the life of your garage door. We offer routine maintenance services, including spring replacements and tune-ups.
- Garage door installation: Our team can install new garage doors, openers, and accessories to ensure a smooth and efficient operation.
What Sets Us Apart
At North Shore Garage Doors, we're committed to providing exceptional customer service and unmatched quality. Here's what sets us apart:
- Same-day service: We guarantee same-day service with no additional charge.
- Certified technicians: Our technicians are certified and experienced in all types of garage doors and openers.
- Angie's List 2017 Super Service Award: We're proud to have received the Angie's List 2017 Super Service Award, a testament to our commitment to quality and customer satisfaction.
Why Choose Us
When it comes to garage door repair and replacement, you want a company you can trust. Here are just a few reasons why you should choose North Shore Garage Doors:
- Quality workmanship: We take pride in our work and guarantee our services.
- Competitive pricing: We offer competitive pricing without compromising on quality.
- Customer satisfaction: Our customers are our top priority, and we strive to exceed their expectations.
Overall Experience
The majority of customers had a positive experience with North Shore Garage Doors, with many praising the company's professionalism, responsiveness, and quality of work. Several customers mentioned that the technicians were friendly, informative, and thorough in their work.
Positive Aspects
- Fast and reliable service, with many customers receiving same-day or next-day service
- Friendly and knowledgeable technicians who took the time to explain the work and made sure the customer was satisfied
- Competitive pricing and transparent quotes
- Office staff were helpful and responsive to customer inquiries and concerns
Negative Experiences
- A few customers reported issues with the installation of garage door openers and sensors, including improper installation, misaligned sensors, and faulty parts
- Some customers experienced communication breakdowns, including unreturned calls and lack of follow-up
- One customer reported being sold a basic garage door motor without being told that it was not compatible with their desired smart system
Technician Performance
- Many customers praised the technicians, mentioning their professionalism, knowledge, and attentiveness to customer concerns
- Some customers reported issues with technicians not being familiar with certain products or systems
Customer Service
- Most customers reported positive interactions with the office staff, who were helpful and responsive to their inquiries and concerns
- A few customers experienced communication breakdowns, including unreturned calls and lack of follow-up
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