Business Details
30 Years
experience
Emergency
services
Your Gladstone State Farm Insurance Experts
The Mary Ann Surber has served the Gladstone, Missouri community since 1996, offering comprehensive insurance solutions tailored to individual and business needs. With over 60 years of combined experience in the State Farm network, our team specializes in auto, homeowners, business, life, and pet insurance, prioritizing personalized service and community engagement. We maintain affiliations with the Gladstone Chamber of Commerce and State Farm Ambassador Travel Qualifier programs, reflecting our commitment to professional excellence.Our approach emphasizes transparent communication, virtual appointment options, and developing customized protection plans that evolve with clients' life stages. As a locally rooted agency, we focus on building long-term relationships through responsive support and insurance education, serving Missouri and Kansas residents with both personal and commercial coverage solutions.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Boat Insurance
RV Insurance
Personal Articles Insurance
Details
- Year established: 1996
Highlights and features
- 60+ years of combined State Farm insurance experience
- Personalized coverage plans for Missouri and Kansas residents
- Active community involvement through Gladstone Chamber membership
- 24/7 virtual appointment availability for client convenience
- Specialized commercial insurance solutions for local businesses
What people say
Exceptional customer service
Quick response times
Personalized insurance plans
Knowledgeable team members
Stress-free claims process
Services
Auto Insurance
Our auto insurance provides comprehensive protection for personal and commercial vehicles, including liability coverage, collision protection, and uninsured motorist benefits. We offer customizable deductibles, safe driving rewards, and bundling discounts while maintaining 24/7 claims support. Our team assists Missouri and Kansas drivers in selecting coverage that matches their specific driving habits and asset protection needs.
Homeowners Insurance
We provide tailored homeowners insurance covering structural damage, personal belongings, and liability protection. Our policies include options for replacement cost coverage, flood endorsements, and valuable item protection. The agency specializes in helping Kansas City area residents navigate policy selections that address regional weather risks while maintaining competitive pricing through State Farm's network.
Business Insurance
Our business insurance solutions protect local companies with customized liability coverage, property protection, and commercial auto policies. We serve Gladstone area small businesses through risk assessments, policy bundling options, and claims advocacy. The agency emphasizes understanding each client's unique operational needs to create comprehensive protection plans that safeguard business assets and continuity.
Life Insurance
We offer term and whole life insurance policies to secure clients' financial futures, including income replacement, mortgage protection, and estate planning solutions. Our approach involves analyzing individual needs to determine appropriate coverage amounts and policy structures. The agency provides ongoing policy reviews to ensure protection evolves with clients' changing life circumstances.
Pet Insurance
Our pet insurance plans cover veterinary expenses for accidents, illnesses, and routine care. We provide customizable coverage levels for dogs and cats, including breed-specific condition coverage and wellness exam options. The agency educates clients on policy details to help them choose plans that balance premium costs with veterinary care protection for their pets.
People
Mary Ann Surber
Agent/Owner
State Farm agent since 1996 with extensive experience in personal and commercial insurance. Missouri native and William Jewell College graduate actively involved in local business associations.
Kaylie Engleman
Insurance Account Representative
Licensed agent since 2022 specializing in auto, home, and business insurance. Kansas City native focused on personalized client service and policy education.
Brittney Klempnauer
Insurance Account Representative
2023 addition to the team with expertise in auto and home insurance. Downtown Kansas City resident known for efficient policy transitions and client communication.
Barbara Bowman
Insurance Account Representative
9-year team veteran assisting with property and casualty insurance. Active community member recognized for personalized client relationships and insurance expertise.
Delaney Engleman
Customer Service Representative
Dedicated support specialist handling insurance needs with digital design expertise. Park Hill High School graduate providing client assistance and policy information.
Questions
What insurance products do you specialize in?
We specialize in auto, homeowners, business, life, and pet insurance, along with offering boat, RV, and personal articles coverage through State Farm.
Do you serve areas outside Gladstone?
Yes, we serve all Missouri and Kansas locations including Kansas City, Liberty, Overland Park, and surrounding counties.
Can I get a personalized insurance quote online?
Yes, our website offers personalized quote creation, though we recommend speaking with our team for detailed policy customization.
How quickly can I get insurance coverage?
Many policies can be established within 20-30 minutes through our streamlined process with immediate proof of coverage available.
Do you offer 24/7 customer support?
Yes, our team is available 24/7 through call, text, or virtual appointments for policy assistance and claims reporting.
What sets your agency apart from competitors?
Our 60+ combined years of State Farm experience, local community involvement, and personalized service approach distinguish us from larger corporate agencies.
