Your local source for all your automotive needs
Welcome to Festerling's Auto Service, your local source for all your automotive needs in Petoskey, MI, Harbor Springs, MI, Alanson, MI, and the surrounding areas. Since 1970, we have been providing families and visitors with top-notch tires, scheduled maintenance, automotive repairs, and 24-hour towing services. Our small but experienced staff has a combined 125+ years of experience, and our ASE-certified technicians have over 100 years of combined experience to provide you with accurate auto repair services.
At Festerling's Auto Service, we are committed to providing our customers with the best possible service and products. We offer a wide range of automotive services, from basic maintenance and repairs to engine diagnostics and 24-hour towing services. We are a tire dealer that sells respected brands like Cooper, Firestone, and Bridgestone. Our state-of-the-art equipment and experienced technicians enable us to handle any job, big or small.
Our Services
At Festerling's Auto Service, we offer a comprehensive range of automotive services that cater to all your needs. Our services include:
- Tire Sales and Installation: We offer a wide range of tires from the industry's leading brands, including Cooper, Firestone, Bridgestone, and more. Our experienced technicians will help you choose the right tires for your vehicle and ensure that they are installed correctly.
- Auto Repairs: Our ASE-certified technicians have over 100 years of combined experience to provide you with accurate auto repair services. We can handle all types of auto repairs, from basic maintenance to complex engine diagnostics and repairs.
- 24-Hour Towing Services: We offer 24-hour towing and wrecker services to drivers throughout Petoskey, MI, Harbor Springs, MI, Alanson, MI, and surrounding areas. Whether it's a flat tire, engine failure, or an accident, we are here to help you 24/7.
- Car Care Tips: Our website features a wealth of information on car care, including tips on tire care, automotive maintenance, and more. Our goal is to help you keep your vehicle running smoothly and safely.
- Automotive Q&A: We have a team of experienced technicians who can answer any questions you may have about your vehicle. We are here to help you understand your vehicle's needs and ensure that it stays in top condition.
- Tire Brands: We offer a wide range of tire brands, including Cooper, Mastercraft, BFGoodrich, Bridgestone, Continental, Dick Cepek, Dunlop, Eldorado, Federal, General, Goodride, Goodyear, GT Radial, Hankook, Titan, MICHELIN, Nankang, Nexen, Nokian, Pirelli, Radar, Sailun, Starfire, Uniroyal, Yokohama, and Gladiator.
Why Choose Us?
At Festerling's Auto Service, we are committed to providing our customers with the best possible service and products. Here are some reasons why you should choose us:
- Experienced Technicians: Our ASE-certified technicians have over 100 years of combined experience, ensuring that your vehicle is in good hands.
- State-of-the-Art Equipment: We use the latest equipment and technology to diagnose and repair your vehicle, ensuring that the job is done right the first time.
- Wide Range of Services: We offer a comprehensive range of automotive services, including tire sales and installation, auto repairs, 24-hour towing services, car care tips, and automotive Q&A.
- Respected Brands: We sell respected tire brands, including Cooper, Firestone, and Bridgestone, ensuring that you get the best quality products.
- Convenient Hours: We are open Monday through Friday from 7:30 AM - 5:30 PM and Saturday by appointment, making it easy for you to find a time that works for you.
In conclusion, Festerling's Auto Service is your one-stop-shop for all your automotive needs. Our experienced technicians, state-of-the-art equipment, and wide range of services ensure that your vehicle is in good hands. Contact us today to schedule an appointment or learn more about our services.
Overall Impression
The reviews for Festerling's Auto Service are overwhelmingly positive, with every reviewer giving a 5-star rating. The consensus is that the service is outstanding, with reviewers praising the staff's professionalism, honesty, and willingness to go above and beyond to help customers.
Service and Customer Service
Reviewers consistently praise the staff's friendly and helpful nature. They describe the service as "amazing, " "quick, " and "exemplary." Many reviewers mention specific examples of excellent customer service, such as getting their vehicle fixed quickly, receiving detailed explanations of repairs, and being treated with respect.
Reputation and Honesty
Reviewers also praise the shop's reputation, with one reviewer stating that they have been in business for over 40 years. Others mention that the shop has a good reputation and has been recommended by friends and family.
One Negative Review
However, there is one reviewer who gives a 1-star rating and expresses disappointment with the service they received. According to the reviewer, the shop replaced brake lines and charged for work that was not done correctly. They also claim that the shop wanted to charge an additional $400 to fix the issue.
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