Professional Management, Personal Service
At CitiScape Property Management Group, we are committed to providing top-quality property management services to condominium and HOA communities in the San Francisco Bay Area. With our extensive experience and unique resources, we offer innovative solutions to meet the needs of our clients. As a full-service community management company, we provide proactive and professional management services that cater to the specific needs of each community we serve.
Our Mission
Our mission is to provide exceptional property management services that enhance the quality of life for our clients and their communities. We strive to build long-term relationships with our clients, providing personalized service and tailored solutions to meet their unique needs. Our team of experienced professionals is dedicated to delivering exceptional results, ensuring that our clients' communities thrive and prosper.
Our Services
We offer a comprehensive array of services designed to meet the needs of condominium, HOA, and community association properties. Our services include:
- Certified Community Management
- Construction Management
- HOA Management
- Life Safety Management
- Service Request
- 24 Hour Emergency Hotline
Our Expertise
With years of experience in the industry, we have developed a deep understanding of the unique challenges and opportunities facing condominium and HOA communities. Our team of experts has the knowledge and expertise to provide tailored solutions that address the specific needs of each community. We specialize in managing mid-rise and high-rise buildings, as well as mixed-use buildings, and have extensive experience serving community associations in the San Francisco Bay Area.
Our Commitment
At CitiScape, we are committed to excellence in everything we do. We believe in building long-term relationships with our clients, and we are dedicated to providing exceptional service and results. Our motto, "Professional Management, Personal Service, " reflects our commitment to delivering high-quality service that meets the unique needs of each community we serve.
Overall Experience with CitiScape Property Management Group
CitiScape Property Management Group has received an overwhelmingly positive response from its clients. The company's staff, including Sergey Gorokhovsky, Emily Hemphill, Joey Williams, and others, have been praised for their professionalism, responsiveness, and kindness.
Positive Aspects
- Excellent customer service and communication
- Responsive and helpful property managers
- Efficient handling of maintenance requests and projects
- Ability to negotiate contracts and save costs
- User-friendly online portal for accessing HOA documents
Negative Aspects
- Lack of effort and indifference to customer service
- Slow or no response to queries
- Limited process for collecting dues, relying on snail mail
- Inadequate communication regarding fee changes
