Honest Service - Best Value
At Big G Auto Repair, we pride ourselves on being the go-to auto repair shop for vehicle owners in the Las Vegas Valley. With over 40 years of experience in the automotive industry, our team of certified technicians is dedicated to providing honest, reliable, and top-notch auto repair services to get you back on the road safely and efficiently.
Our Story
Our journey began over three decades ago when our owner started working at a GM dealership in Las Vegas. With a passion for fixing cars and a commitment to building strong relationships with customers, our owner took the leap and opened Big G Auto Repair. Today, we're proud to have served over 6,000 clients and businesses who trust our expertise and depend on our guidance for all their car care needs.
Our Services
At Big G Auto Repair, we offer a comprehensive range of auto repair services to cater to the diverse needs of our customers. Whether you own an American-made vehicle, an import, a hybrid, or an electric vehicle, our team is equipped to diagnose and repair any issue. Some of our services include:
- Vehicle Repair Services: Oil changes, brake replacements, electrical diagnosis, exhaust system repairs, steering systems, transmissions, engine replacements, strut and shock replacement, and more.
- Hybrid Vehicle Service: Diagnostics, battery maintenance, and repairs for hybrid vehicles.
- Electric Vehicle Service: Battery services, maintenance, and repairs for electric vehicles.
- Front End Alignment: State-of-the-art equipment to ensure proper alignment for custom chassis and daily drivers.
- Fleet Service Rates: Specialized services for businesses and fleets, with certified technicians and competitive pricing.
Our Commitment
At Big G Auto Repair, we're committed to building long-term relationships with our customers, earned through transparency, honesty, and exceptional service. We take pride in being an old-school shop with a modern approach, where customers can expect friendly, knowledgeable technicians who take the time to explain the work and show them the parts. Trust us to take care of your vehicle, and experience the Big G Auto Repair difference.
Overall Positive Experience
The majority of reviewers have had a very positive experience with Big G Auto, praising the honesty, expertise, and fair pricing of the shop. Many reviewers have expressed their trust in George, the owner, and his team, citing their professionalism, kindness, and willingness to explain the repair process in detail.
Positive Comments
- Honest and trustworthy service
- Fair pricing and reasonable rates
- Expert technicians with years of experience
- Friendly and helpful staff
- Quick and efficient repairs
- Willingness to explain the repair process and provide detailed information
Negative Experience
However, one reviewer, Beth Houlihan, had a poor experience with Big G Auto, stating that they were ripped off and left with a still-broken car after paying $300. This reviewer was frustrated with the shop's diagnosis and repair of their vehicle.
Negative Comments
- Overpriced and deceitful service
- Failure to fix the original problem
- Misdiagnosis of the issue
- Unnecessary replacement of parts
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