Empowering Your Financial Success
At Hood, CPA & Associates, we are a forward-thinking accounting firm dedicated to providing personalized service and expertise to individuals and businesses in Chattanooga, TN. Our mission is to deliver exceptional accounting services that cater to the unique needs of our clients, without overselling unnecessary services. We believe in building long-lasting relationships with our clients, focusing on their success and growth.
Our Services
We offer a comprehensive range of services, including tax services, assurance services, payroll services, evaluation services, and bookkeeping services. Our tax services include business tax preparation, individual tax preparation, estate and trust tax, and IRS tax notice assistance. Our assurance services encompass audits and reviews, compilations, and financial statement preparation. Additionally, we provide payroll services, including company payroll processing, tax filing, and workers' compensation. Our evaluation services include business valuations, and our bookkeeping services include monthly or quarterly reconciliations, record transactions, and financial statement preparation.
Our Approach
At Hood, CPA & Associates, we take a proactive approach to accounting services. We strive to understand our clients' unique needs and goals, providing personalized solutions that address their specific requirements. Our team of experts stays up-to-date on the latest tax laws and regulations, ensuring that our clients receive the best possible service. We are committed to building trust and confidence with our clients, working closely with them to achieve their financial objectives.
Our Staff
Meet our team of experienced professionals, led by Ryan J. Hood, CPA. Our staff is dedicated to providing exceptional service, drawing on their extensive knowledge and expertise in accounting and taxation. We are committed to building lasting relationships with our clients, understanding their unique needs and goals.
Community Involvement
At Hood, CPA & Associates, we are proud to be an active part of the Chattanooga community. We believe in giving back and supporting local organizations and initiatives that make a positive impact. Our team is committed to making a difference, volunteering their time and expertise to benefit the community.
Overview of Reviews
The reviews of Hood, CPA & Associates are mixed, with some clients expressing satisfaction with the services provided while others have reported negative experiences.
Positive Experiences
Several reviewers praised the firm's responsiveness, professionalism, and expertise in handling tax-related issues. Some clients appreciated the firm's ability to provide timely solutions, recover mistakes, and offer valuable advice. The reviewers commended Ryan Hood and his team for their courtesy, flexibility, and willingness to explain complex tax concepts in an understandable manner.
Negative Experiences
On the other hand, some clients reported poor experiences with the firm, citing instances of canceled meetings, unprofessional behavior, and lack of communication. A few reviewers felt that the firm was unresponsive, condescending, or unapologetic when issues arose. Some clients also mentioned being overcharged or billed incorrectly, which led to frustration and mistrust.
Common Complaints
Some common complaints among the negative reviews include:
- Lack of communication and responsiveness
- Unprofessional behavior and condescending tone
- Canceled meetings and unreliable scheduling
- Overcharging and incorrect billing
- Unwillingness to apologize or take responsibility for mistakes
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