If you can dream it, we can create it.
Who We Are
At Urban Technologies, we are committed to revolutionizing the electronics recycling industry with a focus on environmental sustainability, transparent downstream management, and attention to data security. Founded in 2010 by Navy Veteran Juan Carlos Villatoro, our company has been dedicated to providing eco-friendly solutions for the growing global issue of hazardous electronic waste.
Our Story
Our journey began with a simple yet powerful idea: to create a sustainable and responsible way to manage electronic waste. Over the years, we have evolved into a leading provider of electronics recycling, data destruction, and IT asset disposition services. Our commitment to the environment, the community, and the pursuit of disruptive technology has earned us certifications such as e-Stewards and B Corp, solidifying our position as a responsible and trustworthy partner for businesses and organizations.
Our Services
Urban Technologies offers a comprehensive range of services designed to help businesses and organizations manage their electronic waste in an environmentally responsible manner. Our services include electronic recycling, data destruction, IT asset disposition, and buy-back programs for refurbished equipment. We also provide risk assessment and compliance services to ensure that our clients meet the highest standards of data privacy and security.
Our Culture
At Urban Technologies, we believe in the power of innovation and creativity to drive positive change. Our team of dedicated professionals is committed to providing exceptional customer service, and our culture is built around the principles of transparency, accountability, and social responsibility. We are proud to be a certified B Corp and e-Stewards certified recycler, and we strive to continually improve our processes and services to meet the evolving needs of our clients and the environment.
Our Impact
At Urban Technologies, we are committed to making a positive impact on the environment and the community. Our proprietary Impact Report quantifies the benefits of our customers' recycling efforts, and we are dedicated to continuing our work in reducing electronic waste and promoting sustainable practices.
Overall Assessment
This company has received a mix of positive and negative reviews from customers. The positive reviews praise the company's affordability, excellent customer service, and knowledgeable staff. On the other hand, the negative reviews criticize the company's warranty policies, rude customer service, and long repair times.
Positive Experiences
Customer Service
Many customers have praised the company's customer service, stating that the staff is helpful, knowledgeable, and patient. Some have even mentioned specific representatives who went above and beyond to assist them.
Affordability
Several customers have praised the company's affordability, stating that they were able to purchase computers and other electronics at reasonable prices.
Knowledgeable Staff
Many customers have praised the company's staff for being knowledgeable and helpful, making it easy for them to make informed decisions about their purchases.
Negative Experiences
Warranty Issues
Some customers have expressed frustration with the company's warranty policy, stating that it does not cover repairs beyond a certain timeframe.
Rude Customer Service
A few customers have reported encountering rude customer service, which has led to negative experiences.
Long Repair Times
Some customers have expressed frustration with the company's repair times, stating that they had to wait for extended periods to get their devices repaired.
Be the first to review Urban Mining.
Write a Review
