YOUR PEST; OUR PROBLEM - GOING BEYOND EXPECTATIONS
At Progress Pharmacy, we believe that healthcare should be personalized and patient-centered. We are a locally owned and independent pharmacy in West Palm Beach, Florida, dedicated to providing exceptional clinical care and unmatched customer service. Our team of experienced pharmacists is committed to helping our patients achieve optimal health through natural and complementary health solutions.
Our Mission
Our mission is to provide a fully integrated approach to healthcare, offering a wide range of services that cater to the unique needs of each patient. We believe that true healing comes through natural health and wellness, and we strive to help our patients find the right medicine for their health needs.
A Different Approach to Customer Service
We believe that our relationship and commitment to our patients is the first step towards achieving better health. We are dedicated to providing a friendly and professional experience to our customers, and we take pride in being a trusted partner in our patients' healthcare journey.
Our Services
At Progress Pharmacy, we offer a wide range of services that cater to the diverse needs of our patients. From compounding pharmacy services to anti-aging treatments, we have a team of specialists who are dedicated to helping our patients achieve optimal health. Our services include:
Compounding Pharmacy Services
We offer a variety of compounding pharmacy services that cater to our patients' specific needs. Our experienced team of pharmacists and technicians work closely with our patients to develop customized medication plans that meet their unique needs.
Anti-Aging Treatments
Our anti-aging treatments are designed to help our patients feel and look their best. From skin care treatments to hormone replacement therapy, we offer a range of services that promote overall health and wellness.
Functional Health Clinic
Our Functional Health Clinic is designed to help our patients achieve optimal health through natural and complementary health solutions. Our experienced healthcare practitioners develop individualized treatment plans that incorporate the latest advancements in natural medicine.
IVF and Low-Cost Therapies
We offer a range of fertility treatments, including IVF and low-cost therapies that cater to the unique needs of our patients.
Wellness Resources
We believe that wellness is a journey, and we are committed to providing our patients with the resources they need to achieve optimal health. Our wellness resources include a range of services, from nutrition counseling to stress management, that promote overall health and wellness.
HIPAA NOTICE
At Progress Pharmacy, we take the privacy and security of our patients' personal and health information very seriously. We are committed to protecting our patients' sensitive information and ensuring that it is kept confidential and secure.
Contact Us
If you have any questions or concerns, please don't hesitate to contact us. We are committed to providing exceptional customer service and ensuring that our patients receive the highest quality of care.
Exceptional Patient Service
Progress Pharmacy stands out for its exceptional customer service. Many patients have praised the staff for their professionalism, knowledge, and willingness to help. Reviewers have highlighted the friendliness and personalized attention from staff members like Leslie, Liege, Jenn, Kristy, John, and Brittany. The pharmacy's attention to detail and efficient processing of prescriptions have also been praised.
Challenges and Concerns
However, not all reviews have been positive. A few patients have experienced issues, such as delayed prescription filling, voicemail box congestion, and incorrect medication shipping. One reviewer even reported a seriously concerning incident involving an abusive employee, Brittany R.
OVERALL EXPERIENCE
Overall, Progress Pharmacy seems to have a strong reputation for delivering top-notch patient care. While there have been some issues, the majority of reviewers have praised the staff's professionalism, knowledge, and personalized service. With a focus on quality and customer satisfaction, Progress Pharmacy appears to be a reliable choice for medication management.
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