Our Mission
At Hankoff Insurance Group, our primary purpose is to provide comprehensive insurance solutions tailored to fit the unique needs of our clients. With a team approach, we strive to build long-lasting relationships with our customers, offering guidance and education to ensure they are adequately protected. We believe that investing in our industry's cutting-edge technologies and direct interaction with clients allows us to provide the best possible service.
Our Story
Hankoff Insurance Group, Inc. is a local, family-owned Independent Insurance Agency servicing the insurance needs of business and residential customers since 1948. We have always been committed to providing excellent customer service to all of our clients. By partnering with major national carriers as well as local and regional insurance companies, we are able to seek out excellent coverage at competitive prices.
The Hankoff Advantage
Our agency has been family-owned and operated for generations. The knowledge and expertise we've gained over the years has allowed us to specialize in providing insurance and financial products and services for wholesalers, restaurants, retail/services, taxi cabs, and contractors. We understand the unique challenges that come with running a business and recognize the importance of having the right insurance coverage in place.
Our Services
At Hankoff Insurance Group, we offer a wide range of insurance products and services, including:
Personal Insurance
- Auto Insurance: Personal Auto, Business Auto, and Specialty Vehicles
- Home Insurance: Personal, Home-Based, and Rental Properties
- Life Insurance: Term Life, Whole Life, and Universal Life Policies
- Others: Pet Insurance, Travel Insurance, and many more
Commercial Insurance
- Business Auto Insurance: Dealers Insurance, Contractors Insurance, and more
- Commercial Property Insurance: Liability Insurance, Workers' Compensation Insurance, and more
- Specialty Insurance: Cyber Liability Insurance, Entertainment Insurance, and more
Our Companies
We represent a diverse range of insurance companies, including:
- Erie Insurance
- Other major national carriers
- Local and regional insurance companies
Our goal is to work with you to find the best insurance coverage for your unique needs and budget. Let us help you navigate the complex world of insurance and build a plan that protects what matters most to you.
Customer Service
The reviews highlight exceptional customer service provided by the team at Hankoff. Authors consistently praise the professionalism, prompt responses, and attention to detail demonstrated by the team. Reviews point out the personal touch and willingness to go the extra mile to ensure customers receive the best possible coverage and service.
Responsive and Professional
Multiple reviewers mention the quick and cordial responses from the team, particularly Krista and Brad. The team's responsiveness and professionalism are highlighted as standout features.
Quality and Value
Authors consistently praise the quality of service and value provided by Hankoff. Many reviewers mention the team's ability to answer questions promptly and provide expert advice.
Honesty and Transparency
Some reviewers, however, experienced frustration with Hankoff's customer service. One reviewer's policy increased significantly without explanation, and another reviewer's policies were not accurately reported to the state database.
Avoid Hankoff
One reviewer strongly advises avoiding Hankoff due to their unsatisfactory experience.
