Fighting for the rights of Pennsylvanians
At Barrett Custom Marine, we pride ourselves on being a premier service center for high-performance boats in the heart of Lake Havasu City, Arizona. Our team of professionals has years of experience in the marine industry, setting a new standard for service and customer satisfaction. Our commitment to excellence is evident in the wide range of services we offer, from annual service to winter boat service, drive service, repairs, factory warranty repairs, and more.
Our Services
We understand the importance of keeping your boat in top condition, which is why we offer a variety of services to meet your specific needs. Whether you're looking for routine maintenance or repairs, our expert technicians are equipped to handle even the most complex issues. Our services include:
- Annual Service: Get your boat ready for the season with our comprehensive annual service package.
- Winter Boat Service: Winterize your boat to protect it from the elements and prevent costly repairs down the line.
- Drive Service: Keep your boat running smoothly with our drive service package.
- Repairs: From propellers to trailers, our skilled technicians can repair any issue your boat may have.
- Factory Warranty Repairs: We're authorized to perform warranty repairs for many leading manufacturers.
- Drives: Our team can diagnose and repair any issue with your boat's drive system.
- Motors: Our expert technicians specialize in repairing and maintaining your boat's motor.
- Other Services: We also offer a range of other services, including propeller sales and repair, trailer maintenance, and more.
Why Choose Us
At Barrett Custom Marine, we're dedicated to providing exceptional service and unparalleled expertise. Our knowledgeable team is committed to making sure your boat is running at its best, whether you're looking for routine maintenance or complex repairs. With our state-of-the-art facilities and cutting-edge equipment, you can trust that your boat is in good hands.
What Our Clients Say
We're proud to have a reputation built on customer satisfaction. Here's what some of our satisfied clients have to say:
- "The best place in Havasu for high-performance boat service. I highly recommend them."
- "AJ, Amanda, Lenny, and the rest of the Barrett Custom Marine team really took care of us. Brought them a newer boat for an issue and they were able to figure it out right away. Thank you again!"
- "These folks are reliable and professional. That is not always easy to find in smaller destination cities."
Excellent Service
The reviews from customers who visited Barrett Custom Marine are overwhelmingly positive. The majority of customers have given the service 5-star ratings and have praised the team, including AJ, Amanda, Lenny, and Maureen, for their professionalism, reliability, and efficient work. Customers have noted that the team is able to fix issues quickly and effectively, even with complex problems. The service is described as "the best" and "above and beyond" what customers expected.
Negative Experience
One customer, Lin Baumgartner, had a very negative experience at Barrett Custom Marine. They had to wait for 6 weeks for an appointment and then had to travel 120 miles to get there. They felt that the service was slow and inefficient, and that the team did not provide clear communication or concern for customer relations. The customer was also unhappy with the cleanliness of the facility, reporting that the carpeting had grease stains from shop shoes and that they left with a plugged boat. The customer was extremely dissatisfied and warned others not to use the service.
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