People and properties are our priorities.
At H&L Water, Fire, & Mold Remediation, our top priority is to provide exceptional service to our clients, ensuring their satisfaction and peace of mind during times of crisis. As a family-owned and operated business, we understand the importance of building trust and delivering results. Our team of experts has over 15 years of combined experience in water damage restoration, mold removal, fire damage restoration, and sewage clean-up.
Our Mission
At H&L Restoration, our mission is to provide fast, honest, and affordable disaster relief services to the entire Bay Area. We strive to exceed our clients' expectations by providing rapid response, effective recovery knowledge, and extensive experience in handling property damage emergencies. Our goal is to alleviate your stress and restore your property to its pre-loss condition as quickly and efficiently as possible.
Our Services
We offer a comprehensive range of services designed to address various property damage situations, including:
- Water Damage Restoration: Water extraction, dry-outs, detection, and clean-up
- Mold Remediation: Mold inspections, removal, and clean-up
- Fire Damage Restoration: Fire damage clean-up, soot clean-up, smoke damage clean-up, and board-up services
- Sewage Damage Clean-up: Sewage removal, clean-up, and sanitation
- Deep Cleaning: Sanitation, disinfection, and odor control removal
Our Commitment
At H&L Restoration, we are committed to providing exceptional customer service, 24 hours a day, 7 days a week. Our customer care specialists are available on-call to respond to your emergency situation, ensuring that you receive prompt attention and support. We pride ourselves on our honesty, reliability, and professionalism, always striving to provide the best possible service to our clients.
What Our Clients Say
Don't just take our word for it! Our clients have shared their positive experiences with us, praising our prompt response, professionalism, and attention to detail. We invite you to read our testimonials and see for yourself why we're the go-to choice for property damage restoration in the Bay Area.
Excellent Customer Service and Work Quality
The reviews of H&L Restoration are overwhelmingly positive, with customers praising the company's excellent customer service, professionalism, and high-quality work.
Prompt Response and Communication
Many reviewers highlighted the company's prompt response to their requests for quotes and services. The team at H&L Restoration was often praised for their quick communication, thorough explanations of the work to be done, and timely completion of projects.
Honesty and Transparency
Several reviewers appreciated the honesty and transparency of the company, particularly in cases where the issue was not as severe as initially thought. The team at H&L Restoration was commended for not taking advantage of customers and instead, providing fair and reasonable quotes.
Professionalism and Expertise
The reviews also highlighted the professionalism and expertise of the team at H&L Restoration. Customers praised the company's attention to detail, thoroughness, and ability to complete jobs efficiently and effectively.
Minor Issues with Communication
A few reviewers mentioned minor issues with communication, such as delays in receiving estimates or follow-up responses. However, these issues were largely resolved through prompt follow-up and resolution.
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