Business Details
Luxury Hotel in Midtown Manhattan | Lotte New York Palace
Lotte New York Palace stands as a striking blend of Gilded Age grandeur and modern luxury, rooted in the history of the Villard Mansion. Built in 1882 by Henry Villard, the mansion is a masterpiece of Italian Renaissance Revival architecture, designed by the esteemed firm McKim, Mead & White. Once a private residence, the Villard Houses underwent a storied transformation before becoming New York City's first luxury hotel. Today, Lotte Hotels & Resorts proudly preserves this important piece of history, maintaining its historic splendor while offering world-class hospitality. Our accommodations blend modern comforts and conveniences with the timeless luxury for which the hotel is known.Impeccably furnished bedrooms and marble bathrooms offer updated amenities, stylish dcor, and acclaimed in-room dining. For an even more exclusive experience, The Towers features the most opulent guest rooms and suites in Manhattan. The hotel offers 30,000 square feet of event space, including the landmark Villard Mansion, making it an unparalleled location for weddings and events. The award-winning ila Only Spa provides stress-relieving treatments using farm-grown organic ingredients, while Cedric Salon offers premier beauty services. Our dedicated Les Clefs d'Or concierge team ensures guests experience the best of New York City, from curated tours to exclusive access.
Services
Luxury Accommodations
Fine Dining
Event Hosting
Spa Services
Concierge Services
Fitness Center
Wedding Venues
In-Room Dining
Airport Transportation
Pet-Friendly Stays
Highlights and features
- We offer 140 years of historic luxury in Midtown Manhattan.
- Our Five Star service in The Towers redefines exclusivity.
- Access to iconic St. Patrick's Cathedral VIP tours unavailable elsewhere.
- Award-winning ila Only Spa with organic treatments from the English countryside.
- Spacious suites with panoramic skyline views and bespoke amenities.
What people say
Iconic architecture
Exceptional concierge service
Luxurious suites
Award-winning spa
Prime location
Services
Luxury Accommodations
Lotte New York Palace offers 733 guest rooms and suites blending timeless elegance with modern amenities. The Palace features plush mattresses, marble bathrooms, and skyline views, while The Towers provides upgraded amenities on floors 41-55. Royal Suite Collection includes expansive suites with bespoke furnishings and panoramic vistas.
Event Hosting
The hotel offers 30,000 square feet of event space across The Palace and The Towers. The Villard Mansion accommodates weddings and galas with Gilded Age grandeur, while modern meeting spaces feature seamless service and state-of-the-art technology for corporate events and conferences.
Spa Services
The award-winning ila Only Spa provides organic treatments using farm-grown ingredients. Facilities include a private yoga studio, seven treatment rooms with sound healing, a steam room, and sauna. Cedric Salon offers premium hair and beauty services in the Villard Mansion.
Fine Dining
Dining options include VILLARD for farm-fresh breakfast and brunch, Pomme Palais for French Market-style fare, and Rarities for rare wines and spirits. The Gold Room serves inventive cocktails, while in-room dining delivers gourmet meals to guest accommodations.
Concierge Services
Our Les Clefs d'Or concierge team offers personalized recommendations and exclusive access to New York City experiences. Services include restaurant reservations, event bookings, transportation arrangements, and curated tours like the St. Patrick's Cathedral VIP experience.
People
Isabella
Concierge
With 24 years at The Palace, Isabella combines global travel experience and multilingual skills to provide expert recommendations. She maintains detailed logs of New York City's evolving offerings to assist both new and returning guests.
Diego
Concierge
Diego specializes in connecting guests with personalized NYC experiences, from quiet cafes to celebrity hotspots. He emphasizes relaxed exploration and understanding individual guest preferences to create memorable visits.
Kal
Concierge
Drawing from Middle Eastern royal hospitality experience, Kal handles high-end travel logistics while delivering enchanting experiences. He shares insider knowledge of hidden NYC gems like the City Hall subway station and Rockefeller Center garden.
Ani
Concierge
Ani has created memorable guest experiences since 2005, specializing in fashion expertise and special requests. Known for her warm demeanor, she has assisted with multiple marriage proposals and offers insider tips on exploring NYC authentically.
Christian
Concierge
With travel experience across 55+ countries, Christian offers global perspective and dining expertise. He helps guests discover NYC's ever-changing landscape while sharing his passion for culinary exploration and cultural experiences.
Questions
What is the Historic Preservation Fee at Lotte New York Palace?
The $25 nightly fee funds preservation of the landmarked Villard Mansion, ensuring its historical legacy for future generations.
Does the hotel offer airport transportation?
We recommend private car arrangements through our concierge for airport transfers, as we don't provide direct shuttle service.
Are connecting rooms available?
Connecting rooms exist in superior room categories, but we recommend two-bedroom suites for guaranteed connectivity.
What spa services are available?
The ila Only Spa offers organic treatments, seven treatment rooms, yoga studio, steam room, and sauna facilities.
Can I request hypoallergenic bedding?
Yes, guests may request full hypo-allergenic bedding and/or pillows upon check-in.
Is the hotel pet-friendly?
We welcome small dogs up to 25 lbs with a $250 non-refundable cleaning fee and signed waiver.
