Building Better Communities, Committed to Excellence
Dedicated to Building Better Communities
Sterling ASI stands as a leading provider of HOA management services in the Houston area. We are a locally-owned and operated company with a deep commitment to working alongside community residents and boards to foster vibrant, sustainable neighborhoods.
Our Philosophy
We believe in building strong communities by fostering open communication, encouraging resident engagement, and proactively addressing concerns. Our team of experienced professionals treats each community as if it were their own, working collaboratively to achieve shared goals and maximize resident satisfaction.
Comprehensive Services
Sterling ASI offers a comprehensive range of services to meet the diverse needs of our clients. Whether you require assistance with property management, community association governance, or financial management, we have a tailored solution for you.
Community Association Management
- Point of contact for owners, board members, and homeowners
- Professional advice on daily operations
- Legislative updates and compliance guidance
- Management and administrative services
- Fee collection and financial management
Property Management
- Comprehensive property maintenance and upkeep
- Tenant screening and eviction services
- Rental management and collection of rents
- Communication and resident relations
Financial Management
- Budget development and financial planning
- Detailed financial recordkeeping and reporting
- Payroll processing (optional)
- Detailed analysis and advice on financial health
Additional Services
- Compliance assistance with relevant laws and regulations
- Training and development programs for boards and residents
- Customized technology solutions for improved communication and efficiency
Commitment to Excellence
At Sterling ASI, we are dedicated to providing exceptional customer service and exceeding expectations. We achieve this through:
- Personalized approach: We tailor our services to meet the unique needs of each community.
- Responsive communication: We prioritize clear and timely communication with residents and board members.
- Results-driven approach: We track and measure results to ensure the success of our strategies.
Join the Sterling ASI Difference
Contact us today to learn how our expertise and passion can empower your community and help you build a stronger, more vibrant neighborhood.
Exceptional Customer Service
Many reviewers praised the exceptional customer service they received from Sterling's team members, including Michelle Sabbath, Danielle, Norah McClure, Sandra Hernandez, Adrianna M, and Azalea. These team members were described as attentive, responsive, and communicative, making the reviewers feel welcome and prioritized.
Efficient and Smooth Process
Several reviewers commended the efficient and smooth process of resolving their issues, accessing their accounts, and submitting requests. They appreciated the team's attention to detail, proactive recommendations, and prompt responses, which made their experiences seamless and convenient.
Knowledgeable and Professional Staff
The reviews highlighted the expertise and professionalism of Sterling's staff, including Adrianna M and Arianna D, who demonstrated extensive knowledge and patience in addressing the reviewers' questions and concerns.
Positive Feedback
The majority of the reviews were overwhelmingly positive, with reviewers expressing gratitude and appreciation for the exceptional service they received.
Negative Feedback
However, two reviewers expressed dissatisfaction with their experiences. One reviewer felt that the pool access was limited, and the community's infrastructure needed improvement. Another reviewer criticized Sterling's lack of transparency, professionalism, and responsiveness in addressing concerns raised by residents.
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