Let's Talk. We're Invested in Your Investment.
At T&H Realty, we pride ourselves on being a one-stop-shop for our clients looking for comprehensive property management solutions in Indianapolis. With over 600 5-star Google reviews and counting, we have established ourselves as a trusted and reliable partner for both landlords and tenants. Our team of experts has years of experience in the market, providing us with an unparalleled understanding of the local real estate industry.
Services
As a full-service property management company, we offer a wide range of services designed to meet the unique needs of our clients. These services include but are not limited to:
- Property management: Our team will take care of everything from finding and screening tenants to collecting rent and handling any issues that may arise.
- Property sales: Our brokerage team can help you buy, sell, or rent properties in the Central Indiana area.
- Property management consulting: Whether you're a seasoned investor or a newcomer to the market, our team can provide expert advice and guidance to help you achieve your real estate goals.
Guarantees
At T&H Realty, we stand behind our services and offer several guarantees to ensure our clients feel confident in their investment. These guarantees include:
- Maintenance Guarantee: We guarantee a prompt and professional response to any maintenance issues that may arise.
- Placement Guarantee: If a tenant fails to meet their obligations within the first six months of occupancy, we will waive the leasing fee for the next approved lease.
- Marketing Guarantee: If we fail to sign a lease within 30 days of fully marketing a property, we will discount our leasing fee by 10%.
- Happiness Guarantee: Clients have the option to cancel their contract after placing a tenant for any reason, with a 30-day notice.
Client Satisfaction
At T&H Realty, we pride ourselves on our commitment to exceptional client service. We understand that our clients come to us with unique needs and goals, and we strive to tailor our services to meet those needs. Our clients have spoken loudly about their positive experiences with us, praising our professionalism, friendliness, and attention to detail.
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Are you looking for a comprehensive property management solution in Indianapolis? Contact us today to learn more about how we can help you achieve your real estate goals.
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Positive Experiences with Staff Members
Several reviewers praised the excellent communication skills and responsiveness of specific staff members, including Cynthia Russell, Andrea Pelagio, Cali, Carly Hunt, Jason, John, and Eric. These staff members were described as being helpful, friendly, and efficient in resolving issues and providing assistance.
Pleasing Move-in Experiences
Many reviewers reported having a smooth and pleasant move-in experience, with some mentioning that the properties were clean and well-maintained. A few reviewers appreciated the ease of use of the company's online system for touring, applying, and moving in.
Exceptional Customer Service
Several reviewers commended the company's customer service, citing examples of staff members going above and beyond to address their concerns and provide assistance.
Issues with Properties
However, some reviewers reported issues with the properties they rented, including cleanliness, maintenance, and critter problems. One reviewer mentioned that their home was not "move-in ready" and that they had to spend hundreds of dollars to make it livable.
Concerns with Property Management
A few reviewers expressed concerns about the property management group, citing issues with maintenance requests, security deposits, and communication.
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