Business Details
50+ Years
experience
Emergency
services
24/7 Damage Restoration Services Buffalo NY
SERVPRO of Buffalo-Tonawanda has been a family-operated business serving Western New York since 1972. Our team combines decades of experience with state-of-the-art equipment to deliver advanced water and fire restoration services. We pride ourselves on providing 24-hour emergency response and compassionate support to homeowners and businesses during stressful times. Jennifer Sullivan, who has been involved in the family business since childhood, leads our operations with a commitment to community service and customer care. Our dedication to excellence has made us a trusted leader in the restoration industry, with a track record of transforming disaster-stricken properties back to their original condition. Services
Water Damage
Fire Damage
Mold Remediation
Storm Restoration
Commercial Cleaning
Construction Services
Specialty Cleaning
General Cleaning
Details
- Year established: 1972
Highlights and features
- We provide 24-hour emergency service since 1972.
- Our team uses state-of-the-art restoration equipment.
- Family-owned with deep community roots in Western NY.
- Highly trained professionals for water and fire damage.
- Compassionate support throughout the restoration process.
What people say
Prompt and professional
Saved the day
Well trained and efficient
Looks brand new
Worth it
Services
Water Damage
Our water damage restoration service addresses emergencies 24/7 using advanced equipment to extract water, dry structures, and prevent mold growth. We handle residential and commercial properties, ensuring complete restoration to pre-damage condition. With rapid response times, we minimize property loss and disruption for Buffalo-area clients.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and structural repairs following fire incidents. Our technicians use specialized cleaning agents and thermal fogging to restore properties safely. We coordinate with insurance providers and offer emergency board-up services to secure damaged buildings in Western New York.
Mold Remediation
Professional mold remediation services identify and eliminate mold infestations using containment protocols and HEPA filtration. We address moisture sources to prevent recurrence while restoring affected areas. Our certified technicians follow strict safety standards for residential and commercial mold cleanup in the Buffalo region.
Storm Restoration
Storm restoration services repair damage from severe weather events including roof leaks, flooding, and wind damage. We provide emergency tarping, water extraction, and structural repairs for homes and businesses. Our 24/7 response ensures rapid recovery after storms in Western New York communities.
Commercial Cleaning
Commercial cleaning services address post-disaster recovery for businesses including water extraction, fire damage cleanup, and biohazard remediation. We minimize operational downtime through rapid response and tailored solutions for office spaces, retail locations, and industrial facilities across the Buffalo area.
People
Jennifer Sullivan
Owner
Jennifer Sullivan has led SERVPRO of Buffalo-Tonawanda for 26 years, continuing her family's legacy since 1972. Involved in the business from age 13, she combines hands-on experience with community advocacy for autism and pediatric cancer awareness while managing daily operations.
William Sullivan
Co-Owner
William Sullivan co-founded the Buffalo SERVPRO franchise in 1972 after transitioning from newspaper management. His entrepreneurial spirit and dedication to customer service established the foundation for the family business that continues serving Western New York communities.
Patricia Sullivan
Co-Owner
Patricia Sullivan has supported the family business since its founding in 1972, contributing to its growth through financial management and operational oversight. Her commitment to community service aligns with the company's active involvement in local charitable organizations.
Questions
What areas do you serve?
We serve Buffalo, Tonawanda, Grand Island, Kenmore, Kenilworth, Green Acres Valley, Sandy Beach, and Riverside in New York.
Are you available for emergencies?
Yes, we provide 24-hour emergency response for water, fire, and storm damage restoration services.
How long have you been in business?
We've served Western New York since 1972 as a family-owned and operated business.
What certifications do you have?
Our team maintains industry-standard training in water restoration, fire damage cleanup, and mold remediation techniques.
Can you work with insurance companies?
Yes, we coordinate directly with insurance providers to streamline claims processing and documentation.
What sets you apart from competitors?
Our combination of 50-year local experience, advanced equipment, and family commitment to customer care distinguishes our service.
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