Your Pet's Health is Our Top Priority
At Best Friends Animal Hospital, we are proud to serve the Mesa, Arizona community and surrounding areas. Our team is dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. Our hospital is equipped to provide comprehensive medical, surgical, and dental care for your feline and canine friends.
Our Mission
Our mission is to provide quality veterinary care with compassion and gentleness. We understand that your beloved companion is an integral part of your family, and we are dedicated to being a partner in your pet's health care. Our experienced and highly trained staff is devoted to giving our patients the best care possible.
Our Services
We offer a wide range of services, including wellness check-ups, dental cleanings, microchipping, and pharmacy services. Our state-of-the-art facility is equipped with the latest technology to ensure that your pet receives the best possible care. Our staff is committed to providing personalized attention to each patient, and we take the time to listen to your concerns and address any questions you may have.
Our Team
Our team is comprised of highly trained and experienced veterinarians, veterinary assistants, and support staff. We are dedicated to providing the highest level of care for your pets, and we are committed to staying up-to-date on the latest advancements in veterinary medicine. Our veterinarians, Dr. Brady, Dr. Pandov, and Dr. Shaw, have extensive experience in providing compassionate and quality care for your pets.
Our Values
At Best Friends Animal Hospital, we value our patients and clients, and we appreciate the role we get to play in your pet's health care. We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. We are committed to providing quality care with compassion and gentleness.
Overview of Best Friends Animal Hospital
Best Friends Animal Hospital is a veterinary clinic that has received mostly positive reviews from its clients. The clinic is known for its caring and compassionate staff, who go above and beyond to provide excellent care to pets.
Positive Experiences
Many clients have expressed their gratitude towards the clinic's staff, particularly Dr. Brady, Dr. Olson, and other veterinarians, for their kindness, empathy, and professionalism. They have praised the clinic's clean and welcoming environment, ease of scheduling appointments, and reasonable pricing. Some clients have also appreciated the clinic's willingness to accommodate their needs, such as providing private rooms for sensitive procedures.
Negative Experiences
A few clients have expressed disappointment and frustration with the clinic's record-keeping, communication, and attention to detail. Some have reported issues with receiving inaccurate medical histories, being charged high prices for minor procedures, and experiencing poor communication from the staff. A few clients have also expressed disappointment with the clinic's response to their concerns and issues.
Staff and Communication
The clinic's staff, including veterinarians, technicians, and front desk personnel, have been praised for their kindness, compassion, and professionalism. However, some clients have reported poor communication and lack of follow-up from the staff, which has led to frustration and disappointment.
Services and Pricing
The clinic offers a range of services, including routine check-ups, vaccinations, and surgeries. While some clients have praised the clinic's pricing as reasonable, others have reported being charged high prices for minor procedures. Some clients have also expressed dissatisfaction with the clinic's billing practices.
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