Trust us to care for your furry friends as if they were our own.
At Western Branch Veterinary Hospital, we're passionate about providing high-quality veterinary care to pets in Chesapeake and North Suffolk, VA, and surrounding areas. Our team of dedicated professionals is committed to delivering compassionate and personalized care to your furry friends, just as we would to our own.
Our Philosophy
We believe that pets are an integral part of the family, and that's why we strive to build strong relationships with our clients and their pets. We understand that every pet is unique, with its own set of needs and requirements. That's why we take the time to listen to your concerns, answer your questions, and develop a personalized care plan tailored to your pet's specific needs.
Our Services
At Western Branch Veterinary Hospital, we offer a comprehensive range of services designed to promote the health and well-being of your pets. From routine wellness exams and vaccinations to advanced diagnostics, surgery, and laser therapy, we're equipped to handle all your pet's healthcare needs. Our services include:
- Wellness and vaccinations
- Allergies and dermatology
- Nutrition and weight management
- Diagnostics
- Dentistry
- Surgery
- Laser therapy
- Boarding and health certificates
Our Commitment
At Western Branch Veterinary Hospital, we're committed to providing exceptional care to your pets. We stay up-to-date with the latest advancements in veterinary medicine, ensuring that your pets receive the best possible care. Our hospital is equipped with state-of-the-art equipment, and our team of veterinarians and support staff are dedicated to providing compassionate and personalized care to your pets.
Why Choose Us
At Western Branch Veterinary Hospital, we're more than just a veterinary hospital - we're a family. We understand the importance of building strong relationships with our clients and their pets, and we're committed to providing exceptional care that exceeds your expectations. Whether you're a new pet owner or a long-time pet parent, we invite you to experience the Western Branch Veterinary Hospital difference.
Overall Experience
A majority of reviewers have had an extremely positive experience at Western Branch Veterinary Hospital. They praise the veterinarians, especially Dr. Porter, for being knowledgeable, compassionate, and taking the time to explain everything in a way that is easy to understand. The staff is often described as friendly, professional, and efficient. Many reviewers appreciate the customer service, citing that the staff makes them feel comfortable and at ease.
Praise for Dr. Porter
Dr. Porter is particularly praised for his exceptional care and dedication to his patients. Reviewers appreciate his willingness to answer questions, explain treatment options, and show genuine concern for their pets' well-being. His compassionate nature and ability to put pet owners at ease are often highlighted.
Staff and Customer Service
The staff at Western Branch Veterinary Hospital are consistently described as friendly, knowledgeable, and professional. Reviewers appreciate the staff's attention to detail, patience, and willingness to answer questions. Many reviewers praise the customer service, citing that the staff makes them feel welcome and comfortable.
Convenience and Availability
Some reviewers appreciate the convenience of curbside service, which allows them to wait in their vehicles while their pets receive care. However, a few reviewers mention that it can be difficult to get an appointment, and some have experienced long wait times.
Negative Experiences
A few reviewers have experienced longer wait times or difficulties getting an appointment. One reviewer was frustrated with the lack of emphasis on customer service, citing a long wait time and poor communication.
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