Empowering a cleaner energy future, one solar panel at a time.
At Solar Works Energy, we are committed to making the world a better place by educating the public on how to save money and reduce our dependence on fossil fuels. Based in Albuquerque, New Mexico, we are dedicated to providing the highest quality solar installations across the Southwest. Our goal is to help you take control of your energy costs and contribute to a cleaner, greener future.
Our Services
Solar Works Energy specializes in designing, engineering, and installing custom solar electric systems for residential and commercial customers in New Mexico, Texas, and Colorado. Our comprehensive services include:
1. *Consultation*: Our trained consultants will help you determine if solar electricity is right for your home or business. We will assess your energy needs, evaluate your property's suitability for solar, and provide you with a clear understanding of the costs and benefits of going solar.
2. *Site Survey*: Our team will conduct a thorough evaluation of your property, ensuring that the system is optimally designed and engineered for your energy requirements.
3. *Design and Permitting*: Our engineers will create a custom system design using the best components available. We will then handle all necessary permits and approvals to ensure a smooth installation process.
4. *Installation*: Our team of highly trained installers will build the system on your roof or land, adhering to the highest quality standards and ensuring a seamless integration with your property.
5. *Activation*: Once your system is installed, our team will handle all necessary inspections and paperwork, and connect your system to the grid, allowing you to immediately enjoy the benefits of clean, affordable solar energy.
6. *Support*: We will be there for you every step of the way, providing ongoing support and maintenance to ensure the long-term performance of your system.
At Solar Works Energy, we believe that going solar is one of the best and easiest decisions you can make. With our expertise and commitment to quality, you can trust us to guide you through the process and provide you with a solar electric system that meets your needs and exceeds your expectations.
Overall Experience
The reviews highlight both positive and negative experiences with Solar Works. On the positive side, customers praised the professionalism, courtesy, and efficiency of the installation teams, led by technicians such as Thomas Bennett, Clarence, and Carlos Herrera. The sales teams, including Andreas and Toby Herrera, were commended for their helpfulness and ability to explain the process and customize plans to meet individual needs.
Installation and Technical Expertise
Installations were generally smooth, with crews working efficiently and cleaning up well. Technicians were knowledgeable and willing to explain the process, inspiring confidence in their work. The electrical panel upgrades and solar panel installations were completed ahead of schedule, and the teams were praised for their attention to detail.
Communication and Customer Service
Solar Works' communication and customer service were highlighted as strengths, with staff members like Stephany and Brian providing helpful support and prompt responses to questions. The company's ability to adapt to changing customer needs and objectives was also praised.
Negative Encounters
However, some customers reported negative experiences with the sales team, who were perceived as pushy and unwilling to accept "no" as an answer. In one case, a salesperson hijacked a circuit breaker without permission, causing concern about the safety of the electrical system.
Conclusion
Overall, the reviews suggest that Solar Works excels in technical expertise, installation, and customer service, but may need to address issues with their sales approach to ensure a more positive experience for all customers.
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