At Lloyd's Automotive, we take pride in being the premier automotive service and repair shop in Spokane, WA. With over 40 years of experience, our team of certified technicians is dedicated to providing top-quality auto maintenance and repair services to our valued customers. Our commitment to excellence and customer satisfaction has earned us a reputation as the go-to destination for all your automotive needs.
Our Services
We understand that your vehicle is a valuable asset, and that's why we offer a comprehensive range of services to keep it running smoothly and efficiently. From routine maintenance like oil changes and tire rotations to complex repairs like transmission overhauls and engine repairs, our team of experts is equipped to handle it all. We're not just a repair shop - we're a one-stop-shop for all your automotive needs.
Our Promise
At Lloyd's Automotive, we're committed to getting your repair done right the first time. We take pride in our work and guarantee that you'll be satisfied with our services. We're not satisfied until you're satisfied! With two convenient locations in Spokane Valley and South Hill, we're here to serve you and keep you on the road.
Our Values
At Lloyd's Automotive, we believe in building trust with our customers by providing honest, reliable, and affordable services. We're dedicated to being transparent in our dealings, providing accurate diagnostics, and explaining our work in a way that's easy to understand. We're committed to staying up-to-date with the latest technologies and techniques to ensure that our customers receive the best possible service.
Our History
Since 1977, we've been serving the Spokane community with pride. Our founder's vision was to create a repair shop that was dedicated to providing exceptional service and building long-term relationships with our customers. Today, we're proud to be a family-owned and operated business that has grown to become one of the most trusted and respected names in the industry.
Overall Experience
The majority of customers had a positive experience at Lloyd's Automotive, praising the friendly and professional staff, efficient service, and fair pricing.
Positive Aspects
The reviews highlight the following positives:
- Friendly and Knowledgeable Staff: Many customers appreciated the courteous and knowledgeable staff, who took the time to explain the repairs and answered questions.
- Efficient Service: The majority of customers were pleased with the prompt and efficient service, with many mentioning that the work was completed quickly and to their satisfaction.
- Fair Pricing: Several customers appreciated the fair and competitive pricing, with some mentioning that they saved money compared to other repair shops.
- Honesty and Transparency: Many customers appreciated the honesty and transparency of the staff, who didn't try to upsell unnecessary repairs.
Negative Aspects
However, a few customers had negative experiences, citing:
- Dishonesty and Unethical Practices: A few customers alleged dishonesty and unethical practices, including being charged for unnecessary repairs or being misled about the cost of repairs.
- Poor Customer Service: Some customers experienced poor customer service, including being ignored or dismissed by the staff.
- Overpricing: A few customers felt that the prices were too high or that they were overcharged for certain repairs.
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