Where Service Comes First!
At Scotty's Auto Repair, we pride ourselves on our commitment to quality service and expert auto repairs. Our certified mechanics and highly skilled auto repair specialists provide the best in auto repair services for domestic and import automobiles of all makes and models. Our goal is to offer expert auto repairs at an affordable price, and we strive to do so with honesty, integrity, and a focus on customer satisfaction.
Our Story
Scotty's Auto Repair was founded in 1991 by Scott and Caren Marshall, and since then, we have been serving the Riverside community with top-notch auto repair services. Our team is comprised of experienced and knowledgeable professionals who are dedicated to providing personalized service to each and every customer. We take pride in our family-owned and operated business, and we strive to create a welcoming and friendly atmosphere for all our customers.
Our Services
We offer a wide range of auto repair services, including brake repair, car care, electrical and electronic services, general services, oil changes, and inspections and emissions. Our team of experts can handle any problem, from routine maintenance to complex repairs. We use only the highest-quality parts and materials, and we stand behind all of our work with a guarantee you can count on.
Our Commitment
At Scotty's Auto Repair, we are committed to providing exceptional service, quality workmanship, and unbeatable value. We understand that your vehicle is a significant investment, and we promise to treat it with the care and respect it deserves. Our mission is to build long-term relationships with our customers, and we strive to be the go-to auto repair shop for the Riverside community.
Our Values
At Scotty's Auto Repair, we value honesty, integrity, and customer satisfaction above all else. We believe in providing personalized service, being transparent about our work, and standing behind our guarantee. We are committed to staying up-to-date with the latest technologies and techniques, and we strive to create a positive and welcoming environment for all our customers.
Overall Experience
The overall experience at Scotty's Auto Repair is positive, with most customers praising the honesty, professionalism, and fair prices of the shop.
Positive Aspects
- The staff is friendly, welcoming, and knowledgeable.
- The shop is honest and transparent about repairs, and doesn't try to upsell or take advantage of customers.
- The prices are fair and competitive.
- The shop is clean and well-maintained.
- The communication is excellent, with staff keeping customers informed about the progress of repairs.
- The shop is family-owned and operated, which adds to its charm and personalized service.
Negative Aspects
- One customer had a bad experience, feeling that the shop was trying to take advantage of them and charge them for unnecessary repairs.
- Another customer was unhappy about having to physically bring their car to the shop to get a quote for repairs.
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