Where You and Your Pet Are Treated Like Stars
At Broadway Veterinary Hospital, we are committed to providing exceptional veterinary care to our patients in Durham, NC. Our team of experienced veterinarians and dedicated support staff are dedicated to creating a positive experience for both you and your pet.
Our Mission
Our mission at Broadway Veterinary Hospital is to provide excellent veterinary care to your pet, excellent service to you, and to create a work environment in which every team member contributes and is respected. We strive to provide a positive experience for both you and your pet, ensuring that you feel comfortable and confident in the care we provide.
Our Services
We offer a range of veterinary services, including preventative care for pets, dentistry, digital radiology, and pet surgery. Our team is dedicated to providing the highest level of care for your pet, and we are committed to staying up-to-date with the latest advances in veterinary medicine.
Our Hospital
Broadway Veterinary Hospital is a full-service animal hospital located in downtown Durham, NC. We are accredited by the American Animal Hospital Association (AAHA) and are committed to providing quality care for you and your pet. Our hospital is equipped with state-of-the-art facilities and equipment, ensuring that your pet receives the best possible care.
Our Team
Our team is led by Dr. Amber Meade, a dedicated and experienced veterinarian who is committed to providing excellent care for your pet. Our support staff is friendly, knowledgeable, and dedicated to ensuring that you and your pet feel comfortable and cared for during your visit.
Our Commitment to You
At Broadway Veterinary Hospital, we are committed to providing exceptional veterinary care to our patients in Durham, NC. We strive to provide a positive experience for both you and your pet, and we are dedicated to staying up-to-date with the latest advances in veterinary medicine.
Summary of Reviews
Positive Experiences
- Many reviewers praised the hospital's staff, particularly Dr. Mead and her team, for their kindness, compassion, and thorough communication.
- Several reviewers mentioned the hospital's clean and well-maintained facilities, ease of booking appointments, and clear explanations of costs and procedures.
- Many pet owners appreciated the hospital's willingness to work with them, listen to their concerns, and provide top-notch care for their pets.
- Some reviewers praised the hospital's flexibility in accommodating last-minute changes and special requests.
Negative Experiences
- One reviewer had a poor experience due to a scheduling mistake, which resulted in wasted time and money.
- Another reviewer was unhappy with the hospital's inflexible same-day cancellation policy, which led to a disagreement over a $50 deposit.
- One reviewer had a negative experience due to a misunderstanding about a discounted vaccine contract and felt that the hospital was unresponsive to their concerns.
Common Themes
- Communication and empathy were key factors in reviewers' positive experiences.
- A few reviewers mentioned that the hospital's policies and procedures could be improved, particularly regarding same-day cancellations and deposits.
- Overall, the majority of reviewers praised the hospital's staff and facilities, citing a welcoming and trustworthy environment for pet care.
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