Trust us to get you back on the road safely and efficiently!
At Ray's Auto Repair & Tires, we pride ourselves on being a family-owned and operated business that has been serving Redwood City and surrounding areas for over 14 years. Our team of ASE-certified technicians has the knowledge and expertise to diagnose and repair any issue with your vehicle, from routine maintenance to complex engine repairs. We are dedicated to delivering exceptional customer service and ensuring that each customer leaves satisfied with their services.
Our Services
We offer a wide range of services to meet the needs of our customers. From routine maintenance such as oil changes and tire rotations to more complex repairs such as engine overhauls and transmission repairs, we have the expertise and equipment to get the job done right. We also offer headlight restoration services to improve your visibility on the road. Our technicians take pride in their ability to work on all makes and models, and we are committed to providing honest and transparent services to our customers.
Our Commitment to You
Our goal is to deliver vehicles in safe, properly maintained operating condition and to provide you, the customer, with dependable transportation and worry-free driving. We understand the importance of having a reliable vehicle, and we are committed to providing exceptional service and repairs to get you back on the road quickly and safely.
Why Choose Us
At Ray's Auto Repair & Tires, we are committed to providing our customers with exceptional service and repairs. We offer a 12-month/12,000-mile nationwide warranty, and we accept all insurances. We also offer a 3-year road hazard warranty for any new tires installed at our shop. Our technicians are ASE-certified, and we use only the latest state-of-the-art equipment to ensure accurate diagnostics and efficient repairs.
Overview
The majority of reviewers have praised Ray's Auto Shop for its friendly and knowledgeable staff, efficient service, and reasonable prices. However, a few reviewers have reported negative experiences, citing dishonesty, overcharging, and poor workmanship.
Positive Comments
Many reviewers have praised Ali, the shop owner, for his honesty, professionalism, and trustworthiness. Several reviewers appreciated the shop's friendly and knowledgeable staff, efficient service, and reasonable prices. Some reviewers also praised the shop's transparency, with staff taking the time to explain the problems and solutions.
Negative Comments
A few reviewers reported negative experiences, citing dishonesty, overcharging, and poor workmanship. Some reviewers felt that the shop's diag nostic methods were flawed, leading to unnecessary repairs and excessive costs. Others reported poor communication, with the shop failing to keep them informed about the status of their vehicle.
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