Excellence is a part of our business DNA. So is SERVICE.
At Gouty's Servicenter, we take pride in being the trusted name in tires and automotive service in Fort Wayne, Blufton, Ossian, and surrounding areas. Founded in 1940, our mission is to provide top-notch car maintenance, tire service, and automotive repair at one convenient location, saving you time and hassle.
Our Services
We offer a wide range of services to keep your vehicle running smoothly, including:
- A/C Repair
- Automatic Transmission Repair
- Manual Transmission Repair
- Brake Repair
- Differential Repair
- Engine Diagnostics
- Preventive Maintenance
- Steering & Suspension Service
- Tire Services
- Transmission Repair
- Wheel Alignment
Our team of qualified service technicians provides friendly customer service and professional auto service for your vehicle. We have 21 service bays to get your vehicle in and out quickly. We also carry a wide selection of passenger car and light truck tires from top brands like Mastercraft, MICHELIN, and BFGoodrich.
JASPER Engines & Transmissions
We understand the panic that comes with engine or transmission replacement. That's why we offer JASPER remanufactured engines and transmissions as a more cost-effective and efficient solution. Our JASPER products come with a 3-year/100,000-mile nationwide transferable parts and labor warranty, saving you thousands of dollars compared to new engine or transmission costs.
Our Promise
At Gouty's Servicenter, we guarantee all of the work of our ASE-Certified Technicians. We service all domestic and imported vehicles, and our team is dedicated to providing the best in auto repairs. Whether you need routine maintenance, complex repairs, or tire service, we'll take care of your vehicle like it's our own. Visit us today for great service at an honest price!
Overall Experience
The majority of customers had a positive experience at Gouty's, with many praising the friendly and honest staff, efficient service, and competitive prices. Several customers mentioned that they felt comfortable and trusted the mechanics, which is important for women who may not know much about cars. The staff was also commended for their transparency and communication, keeping customers informed about the repairs and costs.
Praise for Staff and Service
Many customers specifically mentioned the excellent service provided by the staff, including Tim, Ron, and Kevin. These mechanics were described as friendly, honest, and knowledgeable, with some customers stating that they would highly recommend them to others. The staff's ability to diagnose and fix problems efficiently was also praised, with some customers mentioning that they were able to get their cars fixed quickly and at a reasonable price.
A Few Negative Experiences
However, not all customers had a positive experience. A few customers felt ripped off, citing high prices and a lack of transparency about the costs. One customer was unhappy about being charged for a diagnosis without being informed beforehand. Another customer felt that the shop was trying to upsell unnecessary repairs. A few customers also experienced delays or miscommunication about the completion time of their repairs.
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