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Caring for Helena's Smiles

At SMS Catering Services, we take pride in being Charlotte's most complete caterer, offering a wide array of services for all kinds of events. With over 40 years of experience, we've established ourselves as the go-to caterer for weddings, corporate events, birthday parties, and more. Our dedication to providing exceptional service, delicious cuisine, and unparalleled expertise has earned us the reputation as Charlotte's Best Caterer.

Our Story

Our journey began with a passion for delivering exceptional catering services that exceed our clients' expectations. We've built a team of professionals who share our vision and are committed to providing top-notch service, creativity, and attention to detail. Our state-of-the-art kitchen, mobile kitchen, and beautiful banquet hall situated on 9 acres of land near uptown Charlotte make us the perfect venue for any event.

Our Services

We offer a wide range of services to cater to your every need. From intimate gatherings to large-scale events, we provide:

  • Full-service catering at your location or in our banquet hall
  • Customized menus to suit your taste and preferences
  • Event planning and coordination services
  • State-of-the-art audio-visual equipment and entertainment options
  • Wedding venues and wedding packages
  • Corporate event planning and catering
  • BBQ catering and homemade North Carolina-style barbecue

Our Promise

At SMS Catering Services, we promise to make your event unforgettable. We take pride in our attention to detail, creativity, and dedication to providing exceptional service. Our goal is to exceed your expectations and make your event a memorable experience for you and your guests.

Reviews
Positive: The food was consistently praised, and the staff were widely commended for their professionalism and attentiveness.
Negative: Two reviewers had negative experiences, citing issues with food quality and communication.

Overall Experience

The majority of reviewers had an exceptional experience with SMS Catering, praising the company's professionalism, attentiveness, and delicious food. Many reviewers mentioned the great service provided by Bob, Robert, and the rest of the team, citing their responsiveness, flexibility, and accommodating nature.

Food and Venue

The food was consistently praised, with reviewers raving about the taste, quality, and presentation. The venue was also commended for its beauty, spaciousness, and amenities. Several reviewers mentioned the hidden gem of a venue, which exceeded their expectations.

Staff and Service

The staff were widely praised for their professionalism, friendliness, and attentiveness. Reviewers appreciated the attention to detail and the extra effort made by the team to ensure a successful event.

Negative Experiences

However, one reviewer had a disappointing experience with the food, citing that it was cold, flavorless, and embarrassing to serve to guests. Another reviewer had some issues with communication and food quantity, but overall had a pleasant experience.

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