Trust us to keep you moving!
At Troy's Service Center, we pride ourselves on being a family-owned and operated business that has been servicing and repairing area vehicles for three generations. Our team of ASE-certified mechanics has been committed to providing top-notch service to the local community of Proctor, Duluth, Hermantown, Pike Lake, Esko, and Cloquet, MN.
Our Story
Our journey began with a passion for automotive excellence and a commitment to building long-lasting relationships with our customers. Over the years, we have expanded our services to include a wide range of automotive repairs, maintenance, and tires. Our goal is to provide our customers with a hassle-free experience, ensuring that their vehicles are running smoothly and safely on the road.
Our Services
At Troy's Service Center, we offer a comprehensive range of services designed to meet the unique needs of our customers. From routine oil changes and brake repairs to more complex issues like engine overhauls and transmission rebuilds, our team of expert technicians is equipped to handle it all. We also offer 24-hour emergency wrecker and roadside assistance, as well as AAA roadside assistance for our valued customers.
Our Commitment
At Troy's Service Center, we are dedicated to providing exceptional customer service, ensuring that our customers receive the highest level of care and attention to detail. We understand the importance of getting your vehicle back on the road quickly and efficiently, which is why we strive to provide prompt and reliable service.
Our Promise
We promise to treat your vehicle as if it were our own, providing honest and transparent service that you can trust. Our team of experts will work closely with you to identify the problem, provide a detailed estimate, and ensure that the repair is done right the first time. We are committed to building a lifelong relationship with our customers, and we look forward to serving you.
Overall Experience
Reviews of Troy's auto repair shop reveal a mix of positive and negative experiences.
Positive Experiences
- Many customers praised the shop's excellent service, professionalism, and value for money.
- Several reviewers appreciated the shop's honesty, with one customer stating that they didn't feel pressured to purchase unnecessary services.
- The staff was often described as friendly, helpful, and polite.
- Some customers appreciated the shop's ability to accommodate them quickly, even on short notice.
Negative Experiences
- A few customers expressed frustration with the shop's prices, claiming they were too high or not transparent.
- Some reviewers reported poor service, including one instance where a customer felt ridiculed by staff.
- One customer reported a negative experience with the shop's towing service, claiming they were left stranded.
- A few customers mentioned issues with communication, such as inaccurate paperwork or unclear estimates.
Be the first to review Troy's Auto Service.
Write a Review
