Business Details
50+ Years
experience
Luxury Jewelry Store in Raleigh, NC | Reliable Jewelry
Since 1949, Reliable Jewelry has established itself as a trusted name in luxury jewelry within the Triangle area. As a family-owned business spanning three generations, we combine decades of expertise with a commitment to offering high-quality jewelry at affordable prices. Our services include custom jewelry design using advanced CAD/CAM technology, allowing clients to transform personal visions into tangible creations. We prioritize transparency by providing detailed estimates before any work begins, ensuring clients remain involved throughout the process. With a focus on exceptional customer service, our team works closely with clients to meet specific needs, whether through custom designs, repairs, or selecting from our curated collections.Our reputation is built on honest dealings, a wide selection of merchandise, and a dedication to maintaining the highest standards of craftsmanship. Testimonials consistently highlight our knowledgeable staff, competitive pricing, and the personalized attention that makes each visit a five-star experience. We specialize in engagement rings, estate jewelry, and fashion pieces, catering to both everyday needs and special occasions. Our repair services address complex issues that other jewelers may decline, demonstrating our technical proficiency and commitment to customer satisfaction. By blending tradition with innovation, we continue to serve as a premier destination for jewelry enthusiasts seeking quality, value, and expertise.
Services
Custom Jewelry Design
Engagement Rings
Jewelry Repair
Estate Jewelry
Fashion Jewelry
Details
- Year established: 1949
Highlights and features
- Family-owned for 75 years with three generations of jewelry expertise
- Custom design services using CAD/CAM technology for precise creations
- Specialized jewelry repair addressing complex issues others decline
- Curated collections of estate, fashion, and engagement jewelry
- Consistently praised for competitive pricing and personalized service
What people say
Great service
Flawless quality
Awesome to work with
Five star experience
Best place for jewelry needs
Services
Custom Jewelry Design
Our custom design service transforms personal visions into unique jewelry pieces using CAD/CAM technology. Clients collaborate with our experts from concept to completion, receiving detailed estimates before work begins. This process ensures precision and client involvement in creating one-of-a-kind rings, bands, or specialty items tailored to individual preferences.
Jewelry Repair
We specialize in repairing damaged jewelry that other stores may decline, including bent rings and broken bands. Our technicians use advanced techniques to restore pieces to their original condition while maintaining structural integrity. Clients consistently highlight our ability to address complex repairs with exceptional results.
Engagement Rings
Our curated selection includes diamond engagement rings, wedding bands, and three-stone settings. From classic solitaires to modern designs, we offer options for every style and budget. Custom creation services allow couples to design personalized rings that reflect their unique relationship and preferences.
Estate Jewelry
The estate jewelry collection features pre-owned luxury pieces with historical significance and craftsmanship. These items include antique rings, collectible watches, and rare gemstone arrangements. Each piece undergoes thorough evaluation to ensure authenticity and quality before being offered to discerning collectors and enthusiasts.
Fashion Jewelry
Our fashion jewelry line includes modern necklaces, bracelets, and rings designed for everyday wear. The collection features trendy pieces like diamond paperclip chains and sterling silver bangles. These items combine affordability with style, appealing to customers seeking versatile accessories for various occasions.
Questions
How does the custom jewelry design process work?
Our custom process begins with your idea or sketch. We use CAD/CAM software to create digital renderings, provide cost estimates, then craft the final piece with client approval at each stage.
What jewelry repair services do you offer?
We handle complex repairs including ring resizing, band replacement, stone resetting, and structural restoration. Our technicians specialize in fixing issues that other jewelers may decline due to complexity.
Do you have a return policy for jewelry purchases?
We offer a 30-day return policy for most items, with full refunds for undamaged merchandise. Custom pieces require prior approval and may have different terms discussed before purchase.
Can I schedule an appointment for jewelry consultation?
While walk-ins are welcome, appointments ensure dedicated time with our specialists for custom designs, appraisals, or complex repair consultations without waiting.
What payment methods do you accept?
We accept major credit cards, debit cards, cash, and personal checks for most purchases. Financing options may be available for custom orders exceeding $1,000.
Do you offer jewelry cleaning and maintenance services?
Yes, we provide professional cleaning, polishing, and inspection services to maintain your jewelry's appearance and structural integrity. These services are available at no charge for regular customers.
