Experience the Power of Peace of Mind
Our Story
At Canal Alarm, we have been dedicated to providing top-notch security solutions to our customers since 1973. Our roots may have been humble, but our vision has always been clear: to provide the best security gear and to be the best at doing it. From our small shop in New York City to our global reach today, we have remained committed to honesty, hard work, and treating people right.
Our Services
At Canal Alarm, we offer a wide range of services to cater to our customers' unique needs. Our team of experts has an average of 20 years of industry experience and can help you with everything from system design to installation. Our services include:
- System Design: Our experts will work with you to design a custom system that meets your specific needs.
- Installation: We will handle the installation of your security system, ensuring it is done to the highest standards.
- Maintenance: We offer regular maintenance services to ensure your system remains in top working condition.
- Repair: Our team is available to repair any issues that may arise with your system.
- Monitoring: Our 24/7/365 monitoring team will keep a watchful eye on your system, alerting you to any potential issues before they become major problems.
Our Team
At Canal Alarm, we pride ourselves on our team of experts. With an average of 20 years of industry experience, our team is dedicated to providing the highest level of service and support. Our team is divided into categories and applications, ensuring that you work with experts who understand your specific needs.
Lifetime Support
At Canal Alarm, we are committed to providing you with a lifetime of support. Our US-based advisors are available 24/7/365 to answer any questions you may have, provide troubleshooting assistance, and ensure that you have the best possible experience with our products and services.
About Us
At Canal Alarm, we are proud to be a family-owned business built on honesty, hard work, and treating people right. Our team is dedicated to providing the best security solutions and exceeding your expectations. With a wide range of products and services, we are confident that we can help you achieve your security goals.
Overall Feedback and Quality of Products
The reviews provide a mixed experience with Channel Alarm Devices. The majority of the reviewers have had an excellent experience, praising the service, professionalism, and helpfulness of the staff, including Chris and Gery. They highlight the wide range of products available, including cameras, wires, intercom, and other security devices. The customers appreciate the knowledgeable staff and recommend the store for security devices.
Positive Experiences
Numerous reviewers have had a great experience, citing exceptional service, professionalism, and helpfulness. They have praised Chris, Gery, and other staff members for being knowledgeable and efficient.
Negative Experiences
However, some reviewers have had a poor experience, citing issues with customer service, dishonest management, and defective products. One reviewer mentions being ripped off and another mentions being sent the wrong product. Another reviewer had a problem with the order being delayed and eventually found out that the order was never processed.
Summary of the Reviews
Overall, the reviews highlight the importance of providing excellent customer service, being transparent about products and services, and ensuring that products meet customers' expectations. The reviews also emphasize the importance of follow-up and communication in resolving any issues.
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