Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Security Systems Solutions
Founded in 1973, Canal Alarm has established itself as a trusted leader in the physical security industry. As a family-owned and operated business, we prioritize honesty, integrity, and reliability in every aspect of our operations. Our team of experts, with an average of 20 years of industry experience, delivers comprehensive solutions including systems design and project registration, ensuring clients save time and money while achieving optimal results. Backed by lifetime technical support, a 30-day return policy, and a best-price guarantee, we remain committed to sourcing U.S.-manufactured products that meet the highest standards of quality and safety. With three generations of excellence, we continue to serve security professionals globally while maintaining the personalized touch of a local business. 
Services
Security Equipment Distribution
Systems Design Consultation
Project Registration Services
Technical Support
Warranty Assistance
Details
- Year established: 1973
Highlights and features
- We offer 50 years of experience in security equipment distribution.
- Our team includes experts with 20+ years of industry experience.
- We provide 24/7 U.S.-based technical support for all products.
- As authorized dealers, we ensure manufacturer warranties are honored.
- Our best-price guarantee ensures competitive, transparent pricing.
What people say
Excellent service
Knowledgeable team
Honest and trustworthy
Legendary customer care
Detailed explanations
Services
Security Equipment Distribution
We provide access to a comprehensive inventory of U.S.-manufactured security equipment from trusted brands like ACTi, American Dynamics, and APC. Our products meet strict safety and performance standards, ensuring reliability for commercial and residential applications. As authorized dealers, we guarantee new, genuine equipment with manufacturer-backed warranties to protect your investment.
Systems Design Consultation
Our experts assist with system design and project registration to streamline installations and reduce costs. With decades of technical expertise, we tailor solutions to meet specific security needs, ensuring compatibility and efficiency across all components. This service is ideal for professionals seeking customized, scalable security infrastructures.
Technical Support
24/7 U.S.-based technical assistance is available for the lifetime of your product. Our team handles troubleshooting, repairs, and warranty claims, ensuring minimal downtime and long-term performance. Support includes phone, email, and on-site consultation for complex issues requiring specialized knowledge.
Warranty Assistance
We facilitate manufacturer warranty claims for defective products, guiding clients through required documentation and verification. Our process ensures compliance with warranty terms, including proper usage and maintenance tracking. This service guarantees timely resolutions while upholding manufacturer policies.
Price Match Guarantee
We guarantee to match or undercut verified competitor pricing for identical products within seven days of purchase. This policy applies to authorized dealers' listed prices, ensuring value without compromising quality or warranty coverage. Conditions include stock availability and adherence to manufacturer pricing rules.
People
Reuben Weinstein
Founder/CEO
Reuben Weinstein founded Canal Alarm in 1973 and remains its visionary leader. Under his guidance, the company has grown into a globally recognized authority in physical security while maintaining family values.
Samantha
National Practice Lead for AI
Samantha leads AI initiatives at Canal Alarm, driving innovation in data science and machine learning solutions. Her strategic partnerships with industry leaders ensure clients receive cutting-edge security technologies.
Chris
Principal Cloud and AI Architect
With 25+ years of expertise in cloud computing, Chris designs scalable security solutions across industries. As an adjunct professor, he bridges academic research with real-world applications for advanced system architectures.
Josh
Chief Technology Officer, North America
Josh brings 30+ years of IT experience to Canal Alarm, specializing in enterprise computing and hybrid cloud solutions. He leads technology evaluation and strategic roadmap development for complex client infrastructures.
Parrish
CTO-Level Strategy Leader
Parrish specializes in multi-cloud solutions and digital innovation, advising C-level executives on technology roadmaps. Her certifications in AWS and leadership in IoT and AI drive transformative security strategies.
Questions
What is your return policy?
You may return items within 30 days if they are like new and include all original packaging and components. Restocking fees may apply for incomplete returns.
Do you offer technical support?
Yes, our 24/7 U.S.-based technical support assists with troubleshooting, warranty claims, and system maintenance for the lifetime of your product.
Are you an authorized dealer?
We are an authorized dealer for all brands we carry, ensuring manufacturer warranties, genuine products, and access to official technical training and updates.
What payment methods do you accept?
We accept major credit cards, bank deposits, money orders, and Cash on Delivery. Tax-exempt customers must submit valid documentation prior to purchase.
Do you price match competitors?
Yes, we match verified lower prices from authorized dealers within seven days of purchase, adhering to manufacturer pricing policies and product availability.
What shipping options are available?
Orders over $400 qualify for free shipping. For other orders, we offer $10 flat-rate shipping via UPS with delivery typically within 1-3 business days.
