Caring Doctors, Compassionate Traditions
For over 20 years, Dr. Smith's Eye Care & Optical has been dedicated to providing exceptional eye care services to our patients in Baton Rouge and surrounding areas. Our mission is to deliver high-quality, comprehensive eye care services in a friendly and welcoming environment.
Our Services
At Dr. Smith's Eye Care & Optical, we offer a wide range of services designed to cater to your eye care needs. Our services include:
- Comprehensive Eye Exams: We conduct thorough eye exams to detect any eye disorders or diseases and provide the necessary treatment.
- Dry Eye Testing: We test for dry eye syndrome and provide effective treatments to alleviate symptoms.
- Contact Lenses: We offer a variety of contact lenses to suit your needs and preferences.
- Retinal Imaging: We use state-of-the-art technology to provide detailed images of your retina, enabling our doctors to detect any potential eye problems early on.
- Glaucoma Screening: We perform glaucoma screenings to detect any abnormalities and provide necessary treatment.
Our Doctors
Our team of experienced and board-certified optometrists, Dr. Daniel Smith and Dr. Khanh Trinh, are dedicated to providing exceptional eye care. Dr. Smith has over 25 years of experience in practicing therapeutic optometry, and Dr. Trinh brings her expertise in primary eye care, contact lenses, and ocular disease management. Our doctors are committed to staying up-to-date with the latest advancements in eye care technology and treatment options.
Our Staff
Our staff is comprised of friendly and knowledgeable opticians, technicians, and patient care coordinators who are dedicated to providing exceptional patient care. Meet some of our staff members:
- Daniel Smith, O.D., is a New Orleans native who has been practicing therapeutic optometry in Baton Rouge since 1996.
- Khanh Trinh, O.D., is a multilingual Louisiana native who graduated from Louisiana State University and received her Doctor of Optometry from the Pennsylvania College of Optometry at Salus University.
- Sylvia Burton is an optician who has found a passion for the field and strives to ensure quality experiences for patients.
- Rachel Todd is an optician who has found her calling in helping those in need of eyewear and takes pride in her work.
- Earl Walker is a staff member who is dedicated to ensuring proper vision for children and helping coworkers create a smoothly operating workspace.
- Felicia Smith is the owner and operator of Dr. Smith's Eye Care, who founded the practice with her husband, Dr. Daniel Smith.
Patient Portal
Our patient portal, Eyefinity EHR, provides online access to your personal health record, enabling you to take a more proactive role in managing your care. With the patient portal, you can:
- View your health summary
- List of recent activity
- Appointment records (past and present)
- Email feature
- Medication tracker
- Your vitals (if taken)
- Allergies
- Insurance information
- Responsible party information
- Emergency contact information
Get in Touch
If you have any questions or would like to schedule an appointment, please do not hesitate to contact us. We are committed to providing exceptional eye care services and would be happy to help you with any eye-related concerns.
Overall Experience
The reviewers have mixed experiences with Dr. Smith's Eye Care, with both positive and negative comments. Some reviewers praise the staff for being friendly, professional, and accommodating, while others express frustration with the phone service, long wait times, and unprofessional behavior from some staff members.
Staff and Doctors
The majority of reviewers raved about the staff, calling them "awesome, " "super friendly, " "nice, " and "respectful." Dr. Smith and the other doctors are also praised for being kind, professional, and willing to explain medical information in a clear and concise manner.
Phone Service
However, some reviewers experienced poor phone service, including being put on hold for extended periods, rude or unknowledgeable staff, and unanswered calls. This issue seems to be a recurring problem, with multiple reviewers mentioning the difficulties they had with the phone service.
Conclusion
Despite some negative experiences with the phone service, the majority of reviewers have positive opinions about Dr. Smith's Eye Care, praising the staff, doctors, and overall service.
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