Cleaner Homes, Healthier Lives, One Rug at a Time.
At Ace Rug Cleaning Company, Inc., we take pride in being the most trusted and experienced rug and carpet cleaning company in Raleigh, NC. With over 60 years of expertise, our family-owned and operated business has built a reputation for providing outstanding service, proven results, and unbeatable pricing.
Our Story
Since 1959, we have been dedicated to providing top-notch cleaning services to Raleigh residents and businesses. Our second-generation cleaning company has seen it all - from pet accidents to caked-on dirt - and has developed the expertise to tackle even the toughest stains and odors. Our commitment to excellence has earned us a 5-star reputation, and we strive to maintain the highest standards of quality and customer satisfaction.
Our Services
At Ace Rug Cleaning Company, we offer a wide range of services to cater to all your rug and carpet needs. From carpet cleaning and rug cleaning to upholstery cleaning and carpet repairs, we provide comprehensive solutions to keep your home or office clean and fresh. Our services include:
- Carpet Cleaning: We use the latest hot water extraction technology to deep clean your carpets, removing dirt, stains, and allergens.
- Rug Cleaning: Our expert technicians use gentle and effective methods to clean your valuable rugs, whether they're delicate orientals or contemporary area rugs.
- Upholstery Cleaning: We clean and restore your furniture, removing dirt, stains, and odors from your upholstery.
- Carpet Repairs: Our skilled technicians can repair and restore your damaged carpets, extending their lifespan and maintaining their appearance.
What Sets Us Apart
At Ace Rug Cleaning Company, we're committed to delivering exceptional results and unparalleled customer service. Our experienced technicians are trained to handle even the most challenging cleaning tasks, and our state-of-the-art equipment ensures the most effective and efficient cleaning processes. We're proud to be a family-owned and operated business, and we're dedicated to building long-lasting relationships with our valued customers.
Our Mission
Our mission is to provide the highest quality cleaning services, exceeding our customers' expectations, and building trust and loyalty through our commitment to excellence, integrity, and customer satisfaction.
Positive Experiences
Many customers have had positive experiences with Ace Rug Cleaning, praising their professional service, excellent cleaning results, and fair pricing. Some customers have been using their services for years and continue to be satisfied with the quality of work. The staff, including Jennifer and Daniel, have been mentioned as being helpful and courteous.
Negative Experiences
On the other hand, some customers have had negative experiences with Ace Rug Cleaning, citing rude and condescending behavior from staff, poor quality of work, and unprofessional conduct. One customer had a particularly bad experience, reporting that their antique rug was damaged during cleaning and the staff was uncooperative and unstable.
Common Themes
Some common themes that emerged from the reviews include the importance of customer service, the quality of work, and the pricing. Many customers have praised Ace Rug Cleaning for their excellent customer service, while others have had negative experiences with staff behavior. The quality of work is also a key factor, with some customers reporting excellent cleaning results and others expressing disappointment. Pricing is another important factor, with some customers finding the services to be reasonably priced and others feeling that it is too expensive.
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