Business Details
28 Years
experience
Emergency
services
Your Reliable IT Partner in Miami
Telx Computers has been a trusted name in IT solutions since 1998, delivering proactive support and customized technology services to businesses of all sizes. Our commitment to excellence is rooted in a philosophy of anticipating challenges before they arise, ensuring minimal downtime and maximum operational efficiency. With a team of certified professionals and state-of-the-art monitoring systems, we provide 24/7 network security, cloud services, and enterprise-level IT infrastructure tailored to client-specific needs. Our approach combines cutting-edge technology with personalized service, making us a preferred partner for organizations seeking reliable, cost-effective IT solutions.Backed by partnerships with industry leaders like SonicWall and Webroot, we offer advanced cybersecurity measures and ransomware protection. Our client-centric model emphasizes transparency, fixed-cost pricing, and rapid response times, with on-site technicians available within three hours of service calls. Recognized as one of Miami's top IT companies, we serve diverse industries, from small businesses to large enterprises, with scalable solutions that evolve alongside technological advancements. Our dedication to innovation and customer satisfaction has earned us long-term relationships and testimonials highlighting our expertise in resolving complex IT challenges efficiently.
Services
Cloud IT Support
Outsourced IT Services
Business IT Solutions
Server Monitoring
Network Security
Ransomware Protection
VoIP Services
Web Development
Disaster Recovery
Managed IT Services
Details
- Year established: 1998
Highlights and features
- We offer 24/7 proactive network monitoring and immediate remote support.
- Our technicians arrive on-site within 3 hours of service calls.
- Certified professionals with expertise in enterprise cybersecurity and cloud infrastructure.
- Fixed monthly pricing with unlimited proactive IT support services.
- Customized solutions for businesses from small offices to large enterprises.
What people say
Excellent experience
Fast response times
Professional technicians
Proactive monitoring
Reliable support
Services
Cloud IT Support
Our cloud IT support delivers secure, scalable infrastructure with 24/7 availability and emergency backup systems. Designed for businesses requiring constant connectivity, this solution integrates with existing networks while maintaining compliance with industry regulations. Clients benefit from reduced hardware costs and automated data synchronization across distributed teams.
Proactive Network Security
This service combines SonicWall firewall technology with Webroot's real-time threat detection to prevent ransomware and malware attacks. Continuous monitoring identifies vulnerabilities before exploitation, while automated response protocols isolate infected devices to protect entire network ecosystems from data breaches.
Server Monitoring System
Our command center tracks 15+ performance metrics across client servers, including CPU usage, disk space, and temperature controls. Predictive analytics identify potential failures up to 72 hours in advance, enabling preemptive maintenance that reduces unplanned downtime by 92% compared to industry averages.
Outsourced IT Support
Tailored for small to midsize businesses, this service provides dedicated technical resources without full-time employment costs. Includes remote diagnostics, software updates, and priority response for critical system failures, with flexible packages scaling from 5 to 500+ employee organizations.
Ransomware Protection
Multi-layered defense system featuring real-time file encryption monitoring, behavioral analysis of network traffic patterns, and automated rollback capabilities. Backed by Veeam shadow copy technology that maintains 72-hour recovery points to reverse malicious encryption attacks without paying ransoms.
People
Avi Vaknin
CEO
Avi founded Telx Computers in 1998 with a vision to transform IT support through proactive solutions. Under his leadership, the company has grown to become Miami's fifth-largest IT firm while maintaining personalized service standards.
Octavio Vitali
IT Director
As IT Director, Octavio oversees network infrastructure projects and leads technical teams in implementing enterprise solutions. His expertise in system architecture ensures clients receive scalable, future-ready IT frameworks.
Carlos Dominguez
VoIP Manager
Carlos specializes in unified communications systems, designing VoIP solutions that integrate seamlessly with existing business operations while optimizing call quality and cost efficiency.
Questions
What IT services does Telx Computers offer?
We provide managed IT services, cloud solutions, cybersecurity, server monitoring, VoIP systems, web development, and 24/7 technical support for businesses of all sizes.
How quickly can Telx respond to IT emergencies?
Our technicians guarantee on-site arrival within 3 hours of service calls and offer immediate remote support for urgent network issues.
Do you support businesses outside Miami?
While based in Miami, we serve clients nationwide with remote support and maintain offices in New York and Los Angeles for regional assistance.
How does Telx prevent ransomware attacks?
We implement multi-layered security using SonicWall firewalls, Webroot threat detection, and automated rollback capabilities to prevent and recover from ransomware infections.
What sets Telx apart from other IT providers?
Our proactive monitoring system identifies 83% of potential issues before they impact operations, combined with fixed-cost pricing and certified engineers available 24/7.
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