Business Details
42 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions & Cybersecurity
Aldridge is a Managed Services Provider dedicated to empowering growing businesses through strategic IT and cybersecurity solutions. With over 40 years of experience, we deliver scalable IT foundations, proactive support, and tailored cybersecurity strategies to help clients focus on growth. Our approach combines local expertise with large-scale capabilities, ensuring businesses have reliable technology aligned with their goals.We prioritize long-term partnerships, offering dedicated Principal Consultants, 24/7 threat detection, and customized IT roadmaps. Our commitment to innovation and client success has made us a trusted partner for hundreds of businesses across diverse industries.
Services
Managed IT Services
Cybersecurity
IT Consulting
Cloud Solutions
Helpdesk Support
Details
- Year established: 1984
Highlights and features
- We offer 40+ years of experience in strategic IT and cybersecurity.
- Dedicated Principal Consultants drive personalized IT strategies.
- 24/7 threat detection and response for continuous protection.
- Tailored cybersecurity frameworks aligned with industry-specific risks.
- Proactive IT infrastructure management minimizing business disruptions.
Associations and certifications
- ISO 27001
- MSP 501
What people say
Quick to respond
Reliable support
Security expertise
Proactive maintenance
Dedicated team
Services
Managed IT Services
Aldridge's Managed IT Services provide comprehensive oversight of your technology infrastructure, ensuring reliability and scalability. Our proactive approach includes system monitoring, maintenance, and strategic upgrades tailored to your business needs. With dedicated support teams and customizable service tiers, we help organizations focus on growth while we handle technical operations.
Cybersecurity
Our cybersecurity services offer multi-layered protection against evolving threats through risk assessments, 24/7 monitoring, and incident response planning. We implement customized security frameworks aligned with industry standards while providing ongoing training and compliance support to maintain robust defenses against cyber attacks.
IT Consulting
Aldridge's IT consulting services deliver strategic guidance through dedicated Principal Consultants who develop customized technology roadmaps. We align IT infrastructure with business objectives while providing fractional CIO services, security planning workshops, and technology optimization recommendations to drive organizational growth.
Cloud Solutions
Our cloud solutions enable seamless digital transformation with secure infrastructure migration and management. We implement hybrid cloud environments optimized for performance while maintaining compliance standards. Our services include cloud security configuration, data backup solutions, and ongoing system optimization for scalable business operations.
Helpdesk Support
Aldridge's helpdesk support provides rapid resolution for technical issues through tiered support structures and service level agreements. Our US-based technicians offer proactive system maintenance, user account management, and application support to minimize downtime while maintaining high service quality standards.
People
Patrick R. Wiley
Chief Executive Officer
Patrick R. Wiley leads Aldridge with over 20 years of managed services experience. He pioneered the company's proactive IT model in 2007 and has driven strategic acquisitions to expand service capabilities. His leadership focuses on client-centric innovation and sustainable growth.
Chad Hiatt
Chief Technology Officer
Chad Hiatt brings extensive technical expertise from his background in network infrastructure and cybersecurity. He oversees technology strategy and implementation, ensuring Aldridge maintains cutting-edge capabilities while delivering reliable solutions for client IT environments.
Chris Fridley
Chief Operating Officer
Chris Fridley, a managed services veteran with 25+ years experience, optimizes Aldridge's operations and client service delivery. He focuses on scaling processes and enhancing client experience through improved service workflows and team development initiatives.
Questions
What IT services does Aldridge offer?
Aldridge provides managed IT services, cybersecurity solutions, IT consulting, cloud services, and helpdesk support tailored to business needs.
How does Aldridge handle cybersecurity threats?
We implement multi-layered security with 24/7 monitoring, threat detection, and incident response teams to protect client systems against cyber attacks.
Do you serve businesses outside Texas?
While headquartered in Houston, Aldridge serves clients nationwide through local offices in Dallas, Austin, San Antonio, Fort Worth, and Seattle.
What industries do you specialize in?
We work with construction, manufacturing, healthcare, legal, nonprofit, and long-term care organizations, among others.
How quickly can I get IT support?
Our helpdesk provides rapid response with guaranteed SLA-defined resolution times for critical IT issues.
Can you help with cloud migration?
Yes, our cloud solutions team assists with secure migration, implementation, and ongoing management of cloud infrastructure.
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