Empowering Businesses through Technology
At Aldridge, we're an IT managed services provider with a humble goal: to help businesses leverage technology to work smarter and accomplish more. We're a team of innovators who believe that technology should amplify your organization's impact, not hinder it. With over 40 years of experience, we've learned that embracing constant change is the key to staying ahead of the curve. We're proud to have helped numerous businesses navigate the ever-changing IT landscape, and we're excited to do the same for you.
Our Mission
Our mission is to understand your business vision and bring the right technology and people to support it. We believe that IT should be a strategic partner, not a hindrance. Our goal is to become an extension of your team, providing the expertise and support you need to succeed.
Our Services
We offer a range of services designed to meet the unique needs of your business. Whether you need managed IT services, cybersecurity solutions, IT consulting, or IT project services, we've got you covered. Our services include:
- Managed IT Services: Scalable IT solutions supported by a local team of experts
- Cybersecurity: Manage your risks and become resilient to attacks with our expert guidance
- IT Consulting: Solve complex problems and leverage new technologies with our expertise
- IT Support: Get expert support for your IT infrastructure, backed by local technicians
- IT Projects: Execute IT projects with our expert guidance and project management
Our Values
At Aldridge, we believe that our values are the foundation of everything we do. We live by the following principles:
- Build Trust: We earn trust through genuine communication and unflinching accountability
- Take Swift, Meaningful Action: We act decisively when every second matters
- Create Best-Fit Solutions: We strive to create the most value for the least added overhead and complexity
- Evolving & Improving: We continually seek new and better ways to do things
Meet Our Leadership Team
Our leadership team is comprised of experienced professionals who are passionate about delivering exceptional results. Meet our CEO, CTO, CFO, and other leaders who drive our vision and strategy.
Our Locations
We provide local IT support to businesses in our locations, including Houston, Dallas, Fort Worth, San Antonio, and Seattle. We also offer remote services anywhere in the world.
Join the Conversation
Stay up to date with our latest insights and industry news by following us on social media or visiting our blog. We're always excited to share our knowledge and expertise with the business community.
Aldridge Reviews Summary
Overall Experience
The majority of reviewers had a positive experience with Aldridge, praising their quick response times, professionalism, and friendly staff.
Customer Service
Reviewers highlighted the excellent customer service provided by Aldridge representatives, who were consistently kind, patient, and taking the time to listen to their issues. Specific mentions included Omar, who helped with Electronic Medical Record system updates, and Bruce Fyfe and Chad Hiatt, who provided high-level support and went above and beyond to support customers.
Technical Expertise
Reviewers appreciated the technical expertise of Aldridge staff, who were knowledgeable and efficient in resolving issues. They were able to quickly identify and resolve problems, such as a bad drive in a server.
Issues with Billing and Service
However, one reviewer had a negative experience with Aldridge's service and billing. They felt that the company took too long and charged too much to resolve their issue, and were unhappy with the billing process, which they found unclear and untimely.
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