Experience Modern Eye Care
Passionate about eye health, Hip Optics offers comprehensive vision care and personalized attention to patients of all ages in Riverside. Founded in 2005, we've built a reputation based on our trusted expertise, cutting-edge technology, and commitment to patient care.
Expert Eye Care Services
Our experienced and passionate team provides a comprehensive range of services to address all your eye health needs:
- Comprehensive Eye Exams: Comprehensive assessments to evaluate your visual health and detect any potential problems.
- Vision Correction: Solutions for nearsightedness, farsightedness, and astigmatism, such as contact lenses, eyeglasses, and LASIK surgery consultations.
- Eye Disease Management: Expertise in treating various eye diseases like glaucoma, cataracts, and macular degeneration.
- Pediatric Eye Care: Specialized care for children's eye development and ensuring proper vision from an early age.
- Emergency Eye Care: Immediate attention for urgent eye concerns like sudden vision loss or eye injuries.
Tailored Eye Care Experience
Beyond technical expertise, we pride ourselves on fostering a welcoming and comfortable patient experience.
- Our experienced staff offers personalized guidance on choosing the right frames and lenses.
- We prioritize clear communication and explanations about your eye health and treatment options.
- Our online portal and convenient payment options enhance the overall experience.
Discover Premium Eyewear Solutions
Our optical department features an extensive selection of designer frames and precision lenses from leading brands. You'll find the perfect combination of style and functionality to suit your individual needs and preferences.
Join us on your journey to clear and healthy vision. Schedule an appointment today and experience the difference that Hip Optics brings to eye care in Riverside.Quality of Customer Service
The reviews show a mix of positive and negative experiences with the customer service provided by Hip Optics Vision Source. Some customers have reported poor customer service, such as receiving an email asking for a prescription for non-prescription glasses and being unable to get clarification through phone calls. On the other hand, some customers have had excellent experiences, including being helped by friendly and professional staff who repaired a broken pair of glasses without charging.
Glasses and Frames
Several reviewers have mentioned the quality of the glasses and frames provided by Hip Optics Vision Source. While some were satisfied with the style and quality of their glasses, one reviewer had a negative experience with a pair of defective contacts.
Doctors and Staff
Many reviewers have praised the doctors and staff at Hip Optics Vision Source, particularly Dr. Ho Young Cho. They have commended him and his staff for their professional and friendly demeanor, as well as their thoroughness in explaining eye health and providing excellent customer service.
Repair and Maintenance
One reviewer had a broken pair of frameless glasses repaired by Hip Optics Vision Source without being charged. This experience was particularly positive, as the reviewer was initially worried about finding someone to fix the glasses during a trip.
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