Simplifying insurance so you can get back to doing what you love.
At TIS Insurance Services, we're committed to providing exceptional insurance solutions to individuals and businesses in Knoxville and beyond. With over 75 years of experience, our team of experts is dedicated to helping you navigate the complex world of insurance and risk management.
Our Story
Founded in 1945, TIS Insurance Services has a rich history of providing top-notch insurance services to the Knoxville community. Over the years, we've grown to become one of the Top 100 Independent Insurance Agencies in the country, and we're proud to have earned a reputation for excellence in the industry.
Our Services
We offer a wide range of personal and commercial insurance services, including:
- Personal Insurance: Auto, Home, Health, Life, Watercraft, and Additional Coverages
- Commercial Insurance: Commercial Insurance, Construction Insurance, Employee Benefits, and Surety Bonds
- Support Services: Account Management, Claims Advocacy, Loss Prevention, and more
Our team of experts is dedicated to providing personalized service and tailored solutions to meet your unique insurance needs. We believe in building long-term relationships with our clients, and we're committed to delivering exceptional service and support every step of the way.
Our Promise
At TIS Insurance Services, we promise to put your needs first. We're committed to providing expert guidance, personalized service, and tailored solutions to meet your unique insurance needs. We're dedicated to helping you protect what matters most, whether that's your family, your business, or your future.
Who We Are
We're a team of insurance professionals with a passion for helping others. We're dedicated to making a difference in our community, and we're committed to providing exceptional service to every client, every time.
Customer Experiences with TIS Insurance Services
Positive Reviews
The majority of customers have had positive experiences with TIS Insurance Services, praising the knowledgeable staff, excellent customer service, and helpfulness in navigating insurance options. Many reviewers have specifically mentioned the exceptional service provided by Steven Sitton, who is described as knowledgeable, informative, and responsive to customer needs.
Specific Strengths
- Knowledgeable Staff: Reviewers have consistently praised the expertise and knowledge of the staff, particularly Steven Sitton, in understanding customers' insurance needs and providing informed guidance.
- Excellent Customer Service: Multiple reviewers have expressed satisfaction with the customer service they received, citing prompt responses, helpfulness, and a willingness to go above and beyond to meet their needs.
Negative Reviews
On the other hand, two reviewers have had negative experiences with TIS Insurance Services, citing issues with employment opportunities and a lack of concern over a reported incident involving a company truck.
Specific Weaknesses
- Employment Opportunities: One reviewer felt discriminated against when their son, who has special needs, was not considered for a job due to lack of experience, despite the company's claims of hiring people with no experience.
- Lack of Concern: Another reviewer reported a near-miss incident involving a company truck and was disappointed that the company did not seem to care when they called to report the incident.
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